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MacArthur Inn

2.5 star property
Hotel in Narrows with a 24-hour front desk and a coffee shop

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January 2025

Photo gallery for MacArthur Inn

Front of property
Standard Suite, 1 Queen Bed, Mountain View (Two Room Suite - Queen Bed - Full Bat) | Iron/ironing board, rollaway beds, WiFi, bed sheets
Interior entrance
Exterior
Property amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Double Twin Room Full Bath

Shower, hair dryer, towels

Double Twin Room Full Bath

Highlights

Air conditioning
Plasma TV
Satellite channels
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Holiday Lodge Virginia

Pet friendly
Parking included
Free WiFi
Air conditioning
4.0 out of 10, (81)
Holiday Lodge Virginia

About the neighborhood

Map
117 MacArthur Lane, Narrows, VA, 24124

What's nearby

  • Giles County Historical Society - 8 min drive
  • Virginia Tech University - 36 min drive
  • Concord University - 39 min drive
  • Pipestem State Park - 48 min drive
  • Winterplace Ski Resort - 49 min drive

Getting around

  • Roanoke Regional Airport (ROA) - 73 min drive

Restaurants

  • ‪Burger King - ‬20 min walk
  • ‪Hometown Restaurant - ‬8 min drive
  • ‪Dairy Queen - ‬8 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪Dairy Queen - ‬7 min drive

About this property

MacArthur Inn

Property highlights
MacArthur Inn provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Stay connected with in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at MacArthur Inn offer comforts such as air conditioning, as well as amenities like WiFi.
Extra amenities include:
  • Bathrooms with showers
  • 32-inch plasma TVs with premium channels

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Premium channels
  • Satellite channels

More

  • Iron/ironing board
  • Local maps

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.50 per room, per stay
The resort fee includes:
  • Housekeeping
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

MacArthur Inn
MacArthur Inn Narrows
MacArthur Narrows
MacArthur Inn Narrows, Virginia
MacArthur Inn Narrows Virginia
MacArthur Inn Hotel
MacArthur Inn Narrows
MacArthur Inn Hotel Narrows

Frequently asked questions

Is MacArthur Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MacArthur Inn?

Self parking is available for a fee.

What time is check-in at MacArthur Inn?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at MacArthur Inn?

Check-out is at 11 AM.

Where is MacArthur Inn located?

Situated in Narrows, this hotel is within 1 mi (2 km) of New River and Jefferson National Forest. Giles County Historical Society and Carilion Giles Community Hospital are also within 9 mi (15 km).

MacArthur Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 64 reviews" "
Rating 8 - Good. 20 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 7 out of 64 reviews" "
Rating 2 - Terrible. 11 out of 64 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bluegrass and gospel music jamboree that they had on Thursday night.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2:45 pm and no one there. Called staff and got answering machine. Finally left at 3:20.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The owner and the desk person were very nice but the hotel smelled of cigarettes and there was no hot water. Was told to let it run for 5 minutes and it would be fine. Let it run for 10 with nothing. Since we were going hiking it wasn’t a huge deal but a shower would have been nice.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there and was told I didn’t have a room computer was down showed confirmation number Didn’t matter
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really looked promising from the outside and had lots of good reviews. Come to find out, this place caters to hikers of the Appalachian Trail which is where the good reviews come from. We ended up checking out after a few hours at a rehearsal dinner elsewhere and just driving the hour and 15 minutes home for the night because the room was so poor. Bed was squeaky and you could feel the springs underneath. Walls were stained and some in the hallway were lacking paint. The whole place including our room smelled musty and smoky. Toilet and tub need replaced or resurfaced. Both were badly stained. There was no way we could have comfortably stayed the night here. Total waste of time and money.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical inn. Very pretty building outside and in. The owner is super friendly and will tell you all sorts of information about the place, as he is the one that saved it and restored it. He’ll also play you a song on his restores juke box. Room was nice and clean. Air worked well. Bed was firm but comfy. Softest towels ever! Only issue was it took awhile for the shower water to get hot (maybe it was just a fluke that night), and it would be nice to have an individual coffee machine/cups in the room. Other than that, great stay.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down on the interior. Beautiful on the outside. No safety locks on room doors.
Stayed 2 nights in Jul 2019

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay
This is a fun place. The host is friendly and entertaining. We plan to stay there again. Very reasonable rates.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property owner was very kind and accommodating. He is in the process of remodeling to make it even nicer. Loved the history and the historical feel of the place. We definitely felt welcome. Room cool and clean
Stayed 2 nights in Jul 2019

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at home
No one was at the desk I was unable to get a room
Stayed 1 night in Jun 2019

8/10 Good

Joan S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and friendly welcome at check-in. Surprise demo of 1947 juke box music by the inimitable Ella Fitzgerald. Lots of info about local area. Interesting history of Inn.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Allen is a great host. Everything a thtu hiker needs is with throwing distance.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very interesting proprietor. Knows a lot about the area. a bit unorthodox in his approach but has a vision.
Stayed 1 night in Mar 2019

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay there again anytime.
We arrived super late. But there was someone to take care of us and provided wonderful accommodations. This place should be o. The National Historic Register! Very friendly staff and we cornered the Inn proprietor and got to hear a lot more of the history which was very cool. The town lights and decorations for the holidays made it extra special.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Room was pretty tight - 2 beds, a night table, dresser and a TV. Did have a mini fridge. Bathroom & shower in particular was very small. It was comfortable enough and fine if you’re hiking, hunting or fishing the area. They have dinner & local music every Thursday that I missed unfortunately but sounds like fun. Beautiful part of Virginia too!!
Stayed 4 nights in Oct 2018

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018