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The Fresh

3.0 star property
Hotel in Naples, a short walk to Spaccanapoli

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fresh

Dining
Property entrance
Down comforters, in-room safe, desk, soundproofing
Interior
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is SAR 212
SAR 257 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Down comforters, in-room safe, desk, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room Single Use

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

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Air conditioning
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Housekeeping
7.0 out of 10, Good, (350)
The price is SAR 170
SAR 212 total
includes taxes & fees
1 Dec - 2 Dec
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About the neighborhood

Map
Via Donnalbina 7, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 4 min walk - 0.4 km
  • Via Toledo - 5 min walk - 0.5 km
  • Port of Naples - 11 min walk - 0.9 km
  • Molo Beverello Port - 13 min walk - 1.1 km
  • Piazza del Plebiscito - 15 min walk - 1.3 km

Getting around

  • Università Station - 5 min walk
  • Montesanto Station - 12 min walk
  • Naples Intl. Airport (NAP) - 7 min drive

Restaurants

  • ‪Koi Sushi Restaurant - ‬2 min walk
  • ‪Pizzeria Giuliano - ‬3 min walk
  • ‪Baccalaria - ‬4 min walk
  • ‪Drago d'oro - ‬1 min walk
  • ‪Double Wine Bar - ‬3 min walk

About this property

The Fresh

Hotel near Via Toledo
A short walk from Port of Naples and Molo Beverello Port, The Fresh has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Smoke-free premises, luggage storage, and concierge services
  • A front-desk safe, multilingual staff, and tour/ticket assistance
Room features
All guestrooms at The Fresh feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 26-inch flat-screen TVs with digital channels
  • Balconies, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage
  • Offsite parking for EUR 30 per day; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Nearby parking fee: EUR 30 per day (1148 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B49GGGTYUQ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples

Frequently asked questions

Is The Fresh pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Fresh?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at The Fresh?

Check-out is at 10:30 AM.

Does The Fresh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Where is The Fresh located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Spaccanapoli, Via Toledo, and Castel Nuovo. Galleria Umberto I and Port of Naples are also within 15 minutes. Università Station is 5 minutes by foot and Toledo Station is 6 minutes.

The Fresh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 93 reviews" "
Rating 8 - Good. 36 out of 93 reviews" "
Rating 6 - Okay. 22 out of 93 reviews" "
Rating 4 - Poor. 9 out of 93 reviews" "
Rating 2 - Terrible. 7 out of 93 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY
Stayed 1 night in May 2023

8/10 Good

ROBERT

Stayed 3 nights in Oct 2022

2/10 Terrible

Colin

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Stayed 2 nights in Aug 2022

6/10 Okay

mohamed t

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and good service
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Room comfort
Ok place to dump you bags and get clean.
Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Stayed 2 nights in Oct 2019

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here is my best recommendation. Find a different Hotel
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
False Advertisement
I typically choose hotels based on the services offered. One important service for me is airport transportation (even with a fee) since I find taxis can try to overcharge you. That was one of the reasons The Fresh was selected. So I was disappointed when I emailed them a couple of days prior to my arrival to arrange transportation and was informed that my arrival time was a busy period and it would not be available. Again, I was disappointed but understood since my arrival in Naples was during a timeframe typically used for check-in. So I took a taxi and paid more than double the price quoted by The Fresh. To avoid this issue for my departure, I immediately emailed the owner after check-in to arrange transportation for my departure several days later. I was then informed that the service was not available period. I sent screenshots from their website and Expedia stating that airport transport is available for a fee. I was then told that they don't offer it anymore. This really upset me. It upset me more than the A/C that you could only feel when you in a specific spot in the room and that they turned off daily resulting in my coming from a very hot outdoor environment into a sweat box. More so than the internet service that kept going in and out. Consistent A/C and internet service were not advertised but airport transport was. If I was aware of this, I would not have spent my money and my Expedia points at this location. If you don't offer a service, don't advertise it.
Stayed 5 nights in Aug 2017

6/10 Okay

Tony , Florida

Liked: Staff & service
Too expensive for the accommodations.
Rooms requested were not available the day we arrived. However, the owner was there when we arrived. I did not realize that we would have needed an elevator. No elevator! Owner was pleasant. The B&B was on the second floor in Italy it's the first floor. Had to walk up and down with luggage. We arrived on a Thursday rooms requested were available on Saturday. .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Affordable option, great location
Best thing about this hotel is its location, just a minutes walk away from one end of Centro Storico and many of the tourist attractions. Affordable price and overall good quality of room, although the bed was pretty hard and the shower very small, and breakfast could be improved by having more savoury options. Staff here speak almost no English but can provide a map of the area, and its easy enough to find your own way around.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Nice service

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lindomar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lidija, Alberta

Liked: Cleanliness, staff & service
OK hotel.
Although it didn't look like it from the outside, the hotel was nice inside, and in a good location. The air conditioning was very weak and the wifi was so spotty. Most times it did not work in our room. We use wifi to plan our days, etc. the breakfast was good.

10/10 Excellent

Roman&Svetlana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in the historic center.
very nice and polite staff, a little bit poor english knowladge like in general in Napoli. breakfast always on time with a lovely warm croissant, cake and etc. in the end of our visit been offered a taxi to airport, cheap and on time. atmosphere was awesome and comfortable. it is the right place to stay.

8/10 Good

Paul, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reFRESHing base from which to explore Napoli
I stayed in the Fresh for 4 nights in October 2014 - I arrived late (very late) and had not realised I needed to tell the hotel in advance; no fear, they called me and it was all sorted (THANK YOU). The rooms are comfortable and brightly decorated - the decor seems to be lime green or pink and it gives the place a modern feel despite the building being an old building in old naples. The location is great - 3 minutes from the heart of old naples and 10 minutes from the highlight for me - Napoli Underground.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, great location, close to everything
Lovely Hotel, great location, close to everything, Naples bay, Royal Place, Castle Nuevo just a stones throw away. The University and Metro underground line is just around the corner as well as the fabulous shopping streets!

6/10 Okay

Tiffany, US

Disliked: Cleanliness, room comfort
Room & bathroom were a bit small. Location wasn't the greatest either. Clean and good service though.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Awful place - Avoid
Worst hotel stay in a very long time.. 1. At 10 Am day of check in the hotel manager Alessandro called to say that The Fresh has a boiler issue - hence no hot water and we had to go to sister hotel Hrooms. 2. Hrooms was located away from everything - port, train station, city centre - had to use crowded Naples metro to get around every day. The manager was under the impression he was doing us a favour. 3. Hrooms has no staff other than non English speaking cleaning lady. There was no one at reception after we checked in for the entire 3 days stay. 4 different keys were needed to get onto the building, hotel and then room! 4. Toilet would not flush and my dad had to fix it as there was no one to ask for help. 5. After a shower the entire bathroom was flooded - again - no one to ask for help - so we left it for cleaning lady to drain next day. 6. Requested triple room for 3 adults and at The Fresh the reservation indicated 3 beds would be available. We got one double and a very uncomfortable sofa bed- I am only 5ft 4 and my feet were out. The only positives I can think of are the size of the rooms and cleanliness. It should really be marketed as serviced apartments or something along these lines (there is no hotel staff or service to speak of) to manage expectations.

10/10 Excellent

Carey, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is very close to a beautiful church.
I thought The Fresh was very tastefully decorated and comfortable. The staff were very congenial. The owner even picked me up from the airport! He also arranged for a txi to take me to the ferry the next day, witch is just a short distance away, The continental breakfst was very nice also.This place was a real bargain, too.

8/10 Good

dontknow123, london

Liked: Cleanliness, property conditions & facilities, room comfort
Great from the inside
Decent continental breakfast included. The staff member who stays there for most of the day isn't too helpful in terms of recommending routes, restaurants or attractions but does his job well which is to lay out breakfast and check you in. We found the location a bit hard to find because the google maps location for the hotel is wrong (sept 2013). 25 mins walk to train station, 8 min walk to port, 30 seconds walk to nearby (small but functional) supermarket. Good stay overall.

8/10 Good

Britt

Liked: Cleanliness
Prima hostel en schone nette kamer, eerder toegang gekregen tot de kamer door te bellen met de eigenaar bij aankomst. Op loopafstand van veel bezienswaardigheden.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
il peggiore è migliore di questo b b
Stayed 2 nights in Jun 2023

8/10 Good

Tomas

Liked: Staff & service
Stayed 2 nights in Feb 2023