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Palazzo Firenze

4.0 star property
Experience authentic Neapolitan charm with every delicious bite of your breakfast buffet or taste it in every local dish served at this hotel’s restaurant.

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Photo gallery for Palazzo Firenze

Terrace/patio
Terrace/patio
Front of property
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning
The current price is SAR 301
SAR 374 total
includes taxes & fees
16 Feb - 17 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

UNA HOTELS Napoli

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is SAR 455
SAR 543 total
includes taxes & fees
16 Feb - 17 Feb
UNA HOTELS Napoli

About the neighborhood

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Piazza Giuseppe Garibaldi - 5 min walk
  • Spaccanapoli - 8 min walk
  • Molo Beverello Port - 4 min drive
  • Via Toledo - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 59 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

Upscale hotel near Spaccanapoli
Located close to Naples Underground and Sansevero Chapel Museum, Palazzo Firenze provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The on-site restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • Multilingual staff, a front-desk safe, and luggage storage
  • A 24-hour front desk, concierge services, and tour/ticket assistance
  • Smoke-free premises and an elevator
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Palazzo Firenze offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 ft (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number IT063049C2WYLNFBCC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Firenze?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Sansevero Chapel Museum are also within 1 mi (2 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.

Palazzo Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 415 reviews
Rating 8 - Good. 132 out of 415 reviews
Rating 6 - Okay. 38 out of 415 reviews
Rating 4 - Poor. 12 out of 415 reviews
Rating 2 - Terrible. 12 out of 415 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yufeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay :)
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice with polite and helpful employees. Area is not the best. A bit dirty, with many homeless. Conveniently close to transportation however.
Stayed 2 nights in Jan 2024

6/10 Okay

PIYUSH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property and service both were good once you enter the property. Problem is that it is in the heart of real dump, trash and homeless people all around right across. Makes you feel unsafe.
Stayed 5 nights in Dec 2024

8/10 Good

Carol

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Oxford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and proactive staff, very helpful. A good and comfortable hotel, situated one street away from Piazza Garibaldi so very conveniently located for trains, coaches and airport bus, although the streets outside are a little sketchy. Room could have done with a little more storage space for clothes. Breakfast buffet was very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Art

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So go to location is great very close to the station and very close to everything you need. The problem is neighborhood a little rough, but never had an issue with anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fabio

Stayed 2 nights in Nov 2024

4/10 Poor

David, Woodstock

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Within a 8 minutes of train station. Internet connection was problematic…had to go to the bar or stand in hallway by the elevator for a connection. One staff said they are working at fixing it, while others didn’t know of problem. Nice breakfast buffet. Few restaurants in area. Comfort was okay though pillows were underwhelming. Wouldn’t book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a terrible area
Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Elissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower area needs to be sealed because the water flooded in the room. Staff at the hotel very professional, welcoming, excellent staff.
Stayed 1 night in Oct 2024

8/10 Good

Lars

Stayed 4 nights in Oct 2024

4/10 Poor

Jacquelyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom and Tub was fabulous.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 9 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was 2 ladies traveling together. The area did not feel safe.
Stayed 1 night in Oct 2024

10/10 Excellent

sylvia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new hotel 3 blocks from the train station. Superb staff/service. Good breakfast. Incredible shower!!! Highly recommended! 10/10!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Marina

Stayed 1 night in Oct 2024

8/10 Good

Rolando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except internet signal did not reach our room 205
Stayed 1 night in Oct 2024

10/10 Excellent

Chifeng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great surrounding weren’t.
Stayed 3 nights in Sep 2024