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Eurostars Hotel Excelsior

4.0 star property
Hotel with a fitness center, steps from Gulf of Naples

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Photo gallery for Eurostars Hotel Excelsior

Yoga
Lobby
Premium bedding, down comforters, minibar, in-room safe
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry
The current price is SAR 846
SAR 978 total
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room Single Use, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
Bidet
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
2 bedrooms
Bidet
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • Sea view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
Via Partenope 48, Naples, NA, 80121

What's nearby

  • Castel dell'Ovo - 4 min walk - 0.4 km
  • Piazza del Plebiscito - 10 min walk - 0.9 km
  • Molo Beverello Port - 14 min walk - 1.2 km
  • Via Toledo - 14 min walk - 1.3 km
  • Port of Naples - 3 min drive - 2.0 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪Officina Caffè - ‬2 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Piazza del Plebiscito
Located close to Molo Beverello Port and Via Toledo, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and train station drop-off service
  • Free newspapers, luggage storage, and concierge services
  • A front-desk safe, meeting rooms, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, bidets, and tubs or showers
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

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8.4 out of 10, Very Good, 1,228 reviews
The price is SAR 884
SAR 1,019 total
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hotel Excelsior?

Self parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Check-out is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is steps from Via Partenope and Gulf of Naples. Castel dell'Ovo and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

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Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A classic hotel with a fabulous view of Naples Bay.
Stayed 3 nights in Jan 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the wharf and walking distance to restaurants and primary tourist sites
Stayed 2 nights in Oct 2024

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including staff have been really good… WiFi is a bit spotty otherwise all seemed well
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Oct 2024

8/10 Good

juan

Liked: Cleanliness, property conditions & facilities
Excelente!
Stayed 2 nights in Jan 2025

10/10 Excellent

Floderlin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel with spacious rooms great value!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cracking hotel in a great location in Naples. Our (sea view with balcony) room was attractive, spacious and very comfortable; breakfast was good; the staff were very helpful and courteous; and the whole hotel was very clean and well maintained.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good position on the waterfront and walkable distance to the main areas of Naples.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

I always stay at the Excelsior. The staff are wonderful and rarely change!! Feels like home.
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with historical touches. In a wonderful location with an amazing rooftop buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room spacious and clean. Bed very comfortable Overall a great experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Nice people and excellent service
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old Italian hotel with a great position on the waterfront close to all the restaurants etc. The roof terrace and the restaurant are excellent. Rooms are old school but comfortable and spacious - with good beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The wifi is terrible. If you need to send emails or would like to stream anything then I would consider another hotel. Asked a few times about wifi but staff said that they could not improve it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bernadette

Excellance

This hotel is amazing. Anyone that chooses to stay here is picking a great place. I will be extending my stay again. It is elegant convenient and clean. The staff is kind and they even engaged with my really bad Napolitan broken accent.🇮🇹
Stayed 3 nights in Jan 2025

10/10 Excellent

Molida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in a good area. Our room was huge and exceeded expectations
Stayed 2 nights in Aug 2024

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very close to great restaurants. Staff was very friendly and accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional rooms, breakfast and location. Parking in front was a big plus!
Stayed 5 nights in Mar 2024

10/10 Excellent

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in May 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Excellent services
Stayed 4 nights in Oct 2024

10/10 Excellent

Diana Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walkable to take ferry to coastal cities.
Stayed 5 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. Centrally located near many restaurants. Wonderful staff.
Stayed 6 nights in Sep 2024