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Grand Reserve at The Meritage

4.5 star property
Luxury resort with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Grand Reserve at The Meritage

Daily cooked-to-order breakfast for a fee
2 outdoor pools, cabanas (surcharge), pool umbrellas
Meeting facility
Exterior
1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
The current price is SAR 1,182
SAR 1,556 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Signature One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Reserve Two-Bedroom Suite - King/QQ, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/QQ, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Bed

View all photos for Signature Pool View Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two-Bedroom Suite - King/King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Cru One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Cru One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Reserve Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Reserve One-Bedroom Suite ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve One-Bedroom Suite ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Reserve One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Reserve Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Reserve Two-Bedroom Suite - King/King, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/King, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Pool View Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Signature Two Queen ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two Queen ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Pool View King ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View King ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Reserve King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool View Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve Two Queen, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two Queen, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve King ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve King ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool View King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, cabanas (surcharge), pool umbrellas

The Meritage Resort and Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.0 out of 10, Very Good, 1,000 reviews
The price is SAR 908
SAR 1,258 total
includes taxes & fees
30 Mar - 31 Mar
The Meritage Resort and Spa

About the neighborhood

Map
850 Bordeaux Way, Napa, CA, 94558

What's nearby

  • Napa Valley College - 3 min drive - 3.1 km
  • Bottlerock - 6 min drive - 5.9 km
  • Oxbow Public Market - 6 min drive - 6.5 km
  • Napa Valley Wine Train - 7 min drive - 6.7 km
  • Napa Premium Outlets - 8 min drive - 8.1 km

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bear - ‬10 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬4 min drive

About this property

Grand Reserve at The Meritage

Luxury resort near The Grape Crusher - Sculpture
Located close to Napa Premium Outlets and Oxbow Public Market, Grand Reserve at The Meritage provides an attached winery, a bowling alley, and 2 poolside bars. Sip and savor at this resort, which boasts winery tours, a vineyard, and a tasting room. Treat yourself to a body scrub, a body wrap, or a hot stone massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Yoga classes and fitness classes are offered at the health club; Grand Reserve at The Meritage also has a grocery/convenience store, a free manager's reception, and a terrace. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a firepit and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a front-desk safe
  • 40 meeting rooms, luggage storage, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 145 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Designer toiletries, tubs or showers, and hair dryers
  • Flat-screen TVs with Netflix, Hulu, and streaming services
  • Balconies or patios, wardrobes/closets, and premium channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 15 per night)
  • Uncovered valet parking on site (USD 25 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 9-50 for adults and USD 9-50 for children
  • 3 restaurants and 2 coffee shops
  • 2 poolside bars and 2 bars/lounges
  • Free reception (select days)
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Olive and Hay
  • Crush Lounge
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Bowling alley
  • Fitness center
  • Full-service spa
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Sauna
  • Steam room
  • Wine tasting room
  • Winery attached
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Fence around the pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (80000 square feet of space)
  • Meeting rooms - 40

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 79 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults, and USD 9 to 50 for children
  • Airport shuttle fee: USD 100.00 per person (roundtrip)
  • Uncovered self parking fee: USD 15 per night
  • Uncovered valet parking fee: USD 25 per night
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vista Collina Resort Napa
Vista Collina Napa
Vista Collina
Vista Collina Resort
Reserve At The Meritage Napa
Vista Collina at The Meritage
Grand Reserve at The Meritage Napa
Grand Reserve at The Meritage Resort
Grand Reserve at The Meritage Resort Napa

Frequently asked questions

Does Grand Reserve at The Meritage have a pool?

Yes, this property has 2 outdoor pools.

Is Grand Reserve at The Meritage pet-friendly?

Yes, Grand Reserve at The Meritage allows pets (limit 2 total) with a maximum weight of up to 79 lbs per pet. There's a fee of USD 100.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Grand Reserve at The Meritage?

Self parking is available for USD 15 per night. Valet parking is available for USD 25 per night.

What time is check-in at Grand Reserve at The Meritage?

Check-in start time: 4 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Grand Reserve at The Meritage?

Check-out is at 11 AM.

Does Grand Reserve at The Meritage provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100.00 per person applies.

Where is Grand Reserve at The Meritage located?

Located in Soscol Gateway South, this luxury resort is 0.7 mi (1.1 km) from The Grape Crusher - Sculpture and within 6 mi (10 km) of Oxbow Public Market and Napa Valley Wine Train. Napa Premium Outlets and Balloons Above the Valley are also within 9 mi (15 km).

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Grand Reserve at The Meritage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 303 out of 530 reviews
Rating 8 - Good. 98 out of 530 reviews
Rating 6 - Okay. 59 out of 530 reviews
Rating 4 - Poor. 33 out of 530 reviews
Rating 2 - Terrible. 37 out of 530 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet
Stayed 1 night in Feb 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the on site dining options were very good. Took a while to receive our in room dining but other than that the service was good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Armaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did my surprise proposal here and the Service was incredible! Everyone from the front desk clerk to the valet to the wedding and events coordinators were super accommodating and they even kept the secret from my fiance!Loved the wine tasting and the property and will surely be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
very good service
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having a real gym/fitness center and especially the 25 yard pool with lap lanes
Stayed 1 night in Oct 2024

10/10 Excellent

Lori H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Jun 2024

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay
Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, staff friendly and helpful. Nice rooms, good gym, lovely pool, restaurant annd food delicious. Only downside was prices of food and drinks. £10 for a 330ml can of lager in the deli was ridiculous.
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort. We stayed at this resort as part of the concert series. Would stay here again. The only downside is the concert ended at 9:30, and all of the restaurants were closing or closed. The resort food was definitely overpriced.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at resort. Very professional staff and friendly. Nice amenities. Slight issue wit limited hot water in room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.

10/10 Excellent

GOAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. We enjoyed the spa treatments. Olive & Hey restaurant was excellent.
Stayed 1 night in Feb 2024

2/10 Terrible

edwin

Disliked: Cleanliness, staff & service, amenities
I had a deeply concerning experience during my stay at Meritage Hotel from 2/14/25 to 2/16/25, and the matter remains unresolved. During our stay, a hotel employee unlawfully entered our room while my partner and I were engaged in a private moment. This individual neither knocked nor announced their presence and, instead of immediately leaving, lingered and listened before fleeing when confronted. This was a severe violation of our privacy, and we immediately reported it to hotel security. We were assured that an investigation would be conducted, including a review of key card access logs, but we received no follow-up. When we escalated the matter to the front desk manager, she acknowledged the mishandling of our complaint, apologized, and assured us we would receive compensation via a credit for our massages, as she claimed our booking through Expedia prevented a room refund. However, no such credit was ever applied. What makes this experience even worse is that our itemized receipt shows we paid Meritage Hotel directly, further calling into question the excuses given. The complete lack of communication and failure to honor promises has left us feeling disregarded. I had initially trusted the staff to make things right, but that trust has been broken. This level of disregard for guest concerns is unacceptable, and I cannot recommend this hotel to others.
Stayed 2 nights in Feb 2025

8/10 Good

Pooja

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location.
Stayed 1 night in Aug 2023

10/10 Excellent

EUGENIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and service !
Stayed 4 nights in Aug 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Meritage and wouldn’t go anywhere else next time we’re in Napa. Everything was perfect for us and the staff goes above and beyond to ensure a memorable experience.
Stayed 5 nights in Dec 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples getaway
The experience from the stay at Meritage was amazing! The cleanliness of the room, the comfort, property amenities! Fantastic!
Stayed 5 nights in Mar 2024

10/10 Excellent

patricia lee

Liked: Cleanliness, staff & service
Very clean...staff friendly and wanted to make sure we were enjoying our stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort with very hospitable and friendly staff!
Stayed 1 night in Apr 2022

6/10 Okay

Mary Beth

Liked: Cleanliness
Disliked: Staff & service, amenities
Overpriced for a very average room with no amenities that warrant the price. Check in was with a teenager who when asked for recommendations for wineries stated he was too young to drink. No concierge services. $100 resort fee for seeming nothing? There are restaurants on property but to pay a fee for them without dining? One teen working the coffee bar on a Sunday morning with a long line. SKIP this place. It is off a highway and has zero charm, industrial park feel, and no added amenities or staffing that other luxury properties provide.
Stayed 1 night in Oct 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and good recommendations from the concierge to head into Yountville for some wine tastings and food.
Stayed 2 nights in May 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!
My stay was amazing! Hotel is beautiful and very clean.
Stayed 3 nights in Sep 2023