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"The staff was very welcoming. We loved the craft beer happy hour and our private outdoor bath. We also loved the local people we met eating outside of the hotel and shopping for pottery. We stayed for the proximity to Zao Aki resort. We didnt use it but there was a free shuttle for that. "

"Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!"

"Great location inside the JR station, great and helpful staff. Clean and comfortable room with a good view. Various parking options available from the hotel. Ask the hotel staff for different pricing. Definitely will return to this hotel if going back to Yamagata "

"Beautiful ryokan room with great facilities. Staffs are very friendly and attentive. Sad to leave."

"The breskfast was excellent. The staff was very helpful."

"Traditional Japanese ryokan…highly recommended for those wanting an authentic experience. "

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome! "