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"It’s an amazing experience, but the hotel should improve their breakfast buffet, as some items, like the sunny-side-up eggs and fried foods, are not warm or hot."

"All good"

"Overall it was a pleasant experience, and I shall go back there again in the future. "

"Love it there"

"Friendly staff. Convenient and functional. "

"Nothing fancy but quite comfortable"

"Staffs are very friendly and professional. The lake view is beautiful. Room is clean and comfortable. "

"Will definitely stay here again!"

"Staying here was a wonderful experience that we will not forget! The location, food, and amenities were of course stellar, and our room with the balcony-side private onsen tub was luxurious. What stood our most, however, was the service. Staff was attentive and kind to the highest degree. For example, with only 1 hour notice, I called the front desk to help surprise my partner for her birthday with a treat in our room upon our pending return for the evening. Within an hour, they had set up an extravagant birthday display and a wine bottle with glasses. It made our trip even more special and I am grateful! Additionally, as English speakers, we had no problem with the language barrier and found that most staff spoke proficient English."