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"Service : best customer service from all staff. Impeccable. Room and facilities: new and nicely maintained. Rhe suite i took was spacious with 2 bathrooms. A rare find for a ski in ski out hotel on the slope. Wifi in room works well Food: decent food in hotel restaurant, much better than what neighbouring hotels. There are not a lot of food options nearby. Parking: available at open space opp ski info center. Have to inform hotel to send a snow shuttle to car park to fetch our luggage as the it is a short walk , but not easy with many luggages. However, The hotel staff provide best customer service to assist. Overall, 5 star rating for sure. Thank you everyone at T hotel ryuoo."

"Amazing onsen and the friendliest staff you will ever meet. The traditional Japanese room was large and futons were comfier than expected."

"Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge! "

"The rooms had a classic "Showa era" style, which gave them a great atmosphere, and were quite spacious for two people. The onsen was on the small side but clean and nice, with a pretty outdoor area. There was a lounge area with free drinks, nuts, and dried fruit. It was a decent value. I'd stay there again."

"Just another solid Toyoko Inn"

"Good stay at the hotel"

"Staff are friendly & service is good. Good breakfast spread & rooms are clean. We enjoyed our stay & will consider to be back again."

"Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park. "

"What really made our stay special is kindness and attentiveness of the staff. We had large suitcases, and though the train station was a five minute walk, the front desk manager noticed us struggle walking uphill and came to our rescue with a hotel van, loaded and unloaded our bags. The dropoff service was not included, and we did not ask for it. He did it out of compassion and kindness. Very touching. Food was delicious! Do book dinner if its available. We had a traditional tatami room, which was cute, though a bit dated with some tears on the faded couch upholstery. The shower was very small, which is expected. We were lucky to have a private shower as many ryakans make you share. Great experience overall."