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"This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out. "

"Excellent Ryokan. Breakfast and late night sake tasting included free. Very short walk to excellent local restaurants and train station. Very easy to access for tourists"

"Wonderful stay in Yudanaka Hotel Housei. Everything from check in to check out was superb. The staff were so friendly and helpful. They drove us to the Snow Monkey park and to the train station. The breakfast buffet was delicious with so many traditional foods. Onsen was relaxing after a cold day walking around. Will be back!"

"Nice calm place with a great onsen and bar!"

"Nice quiet place by the river and very friendly staff. Great value for money."

"We loved staying at Shimaya. The family run ryokan is clean and has only a few rooms. This meant that it was easy to book the private hotel onsen as a family and, later, my daughter and I had the larger women's hotel onsen to ourselves. The family was very helpful and kind, even driving our family to Snow Monkey Park, offering to drive us back, and suggesting a walking route back for exploring Shibu Onsen. They also provided various sized boots that allowed me, my husband, and our 10 year old daughter to have sturdy boots for the walk along the snowy and muddy path up to Snow Monkey Park. Our room was a perfect size for our family of three, including an enclosed balcony with a nice view of the mountains. It was also located a short walk from the train. While the ryokan only offered breakfast (which was great), there were many restaurants in Shibu Onsen and Yudanaka within walking distance. We had a wonderful time and will definitely return if we are able. "

"Just amazing! Wonderful staff. Thank you for making our stay so special. Could not recommend it enough! My family felt really well taking care of. Thank you!!!"

"An exceptional property in al aspects. Exceptional service, food, rooms, hot springs .. just exceptional "

"Amazing place! Loved the kaiseki and on site onsen experience "