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"The property was clean and nice and the onsen was exactly what we needed after a long day of skiing."

"The room was clean and smell good. Also, it has a nice public bath."

"We picked this hotel to stay at while visiting Matsumoto because it was budget friendly and we were headed farther south to our next stop and I think it was a good pick except that the closest train was nearly a mile walk. Otherwise, the public bath, free buffet breakfast, eco-consciousness, and friendly staff made this stay great! As westerners we are used to a bit more space so the bathroom felt a little constricting but there was actually some closet space which we didn't have in some of our other smaller Japan lodging spots! "

"Good"

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"Breakfast is fabulous."

"There are a lot of clutter in the hotel lobby, which makes it feel messy. The hotel looks a bit old, though it is clean. I arrived at the hotel after 10 o'clock at night. When I entered the door, I couldn't see the check-in counter. I went to a counter on the right. There was a card showing “ 百名湯認定証 ”, and add water room “加湯室” was behind the counter. I was about to search everywhere I could in the hotel, when suddenly I saw a man at the far end of the left side, so I chased after him and asked if he was a hotel staff. It turned out that the checkin counter was on the left, and I turned the wrong direction and went to the right. I was indeed frightened at that time when I couldn’t see anybody. Checkin was smooth with the help of the staff. If I haven’t been to the wrong direction, everything would be fine. The breakfast is delicious, and it is a semi-self-service style. Milk, rice, miso soup, bread, tea, etc. are all available for self-service. The mountain view from the restaurant is great."

"Great place to stay! "