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Sunstar Hotel

3.0 star property
Victorian hotel with 2 restaurants and a rooftop terrace

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sunstar Hotel

Front of property
Deluxe Twin Room | Living area | 12-inch TV with cable channels
Interior entrance
Bar (on property)
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is SAR 127
SAR 146 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Portable fan
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Portable fan
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Portable fan
Designer toiletries
Private bathroom
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, soundproofing, free WiFi

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Portable fan
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Luke Hotel
Pool
Free WiFi
Restaurant
Business services
5.8 out of 10, (16)
The price is SAR 238
SAR 274 total
includes taxes & fees
16 Nov - 17 Nov
The Luke Hotel

About the neighborhood

Map
Thika Superhighway, Exit 7, Along Garden Estate Road, Nairobi

What's nearby

  • Garden City Mall - 4 min drive
  • Thika Road Mall - 6 min drive
  • Karura Forest - 6 min drive
  • United Nations Office at Nairobi - 10 min drive
  • Kenyatta International Convention Centre - 12 min drive

Getting around

  • Syokimau Station - 39 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 42 min drive

Restaurants

  • ‪Ashaki Grill - ‬19 min walk
  • ‪Liquid Lounge - ‬2 min drive
  • ‪Art Caffé - Garden City - ‬5 min drive
  • ‪Java House - ‬5 min drive
  • ‪San marino - ‬4 min drive

About this property

Sunstar Hotel

Hotel near Thika Road Mall
Located close to Moi International Sports Centre and Karura Forest, Sunstar Hotel provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a massage or a manicure/pedicure. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • A billiards/pool table, barbecue grills, and a 24-hour front desk
Room features
All 59 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 12-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 12 for adults and USD 6 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Billiards/pool table
  • Racquetball/squash

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 40

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • This property does not have elevators

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Portable fan

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 12-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Sunstar Hotel Nairobi
Sunstar Nairobi
Sunstar Hotel Hotel
Sunstar Hotel Nairobi
Sunstar Hotel Hotel Nairobi

Frequently asked questions

Does Sunstar Hotel have a pool?

Yes, this property has outdoor pool access.

Is Sunstar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunstar Hotel?

Self parking is free at this property.

What time is check-in at Sunstar Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Sunstar Hotel?

Check-out is at 10:30 AM.

Does Sunstar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sunstar Hotel located?

Located in the heart of Nairobi, this hotel is within 3 mi (5 km) of Karura Forest, Thika Road Mall, and Moi International Sports Centre. United Nations Office at Nairobi and Nairobi National Museum are also within 9 mi (15 km).

Sunstar Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All neat and clean. Room was very presentable. Did not like the bathroom door opening into the basin! A sliding door would have been better.
Stayed 1 night in Jan 2021

6/10 Okay

Geoffrey, Houston. Texas

Liked: Staff & service
Seure hotel
Good location. Breakfast was good. Bar next to it can be noisy.
Stayed 1 night in Dec 2017

2/10 Terrible

Thomas, Thorold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely nothing good to say about this hotel
The room was tiny with enough space only for the bed. The floor was sticky and dirty. Virtually everything in the bathroom was broken and the bathroom floor was quite dangerous to walk on. Although the room rate included breakfast the hotel staff were reluctant to honour it. Next door to the hotel is a bar that blasted extremely loud music throughout the night. Very uncomfortable stay.
Stayed 1 night in Aug 2017

8/10 Good

HWAN JOONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

2/10 Terrible

jenni, belgium

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the worst experience ever, the receptionist and the room cleaner were very rude and unprofessional. Small rooms..
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Shabby place
Quite shabby place. When I arrived by car late in the night, they would not let me in but said the hotel was fully booked (which was not true). When I got in, the receptionist did not find my booking made by hotels.com and neither did she find a booking of my friend made by booking.com. Finally she made some phone calls and a manager came and said that they needed some time to prepare our rooms (although it was almost 2am). We got both upgraded to superior rooms but the standard was really simple and ugly, with horrible red lights. The shower was between the toilet and the sink and the water was pretty cold. The room was clean though and the staff members were ok. Breakfast was very simple. Wi-fi was unstable but better up in the rooms than in the lobby. I was happy I only stayed there for one night.