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Palacina The Residence & The Suites

5.0 star property
Escape to an oasis of relaxation where you can unwind by the pool or indulge in rejuvenating spa treatments.

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Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is SAR 703
SAR 829 total
includes taxes & fees
21 Feb - 22 Feb

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 150 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
  • 70 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 60 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 145 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Lobby

Hyatt Regency Nairobi Westlands

  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, (19)
The price is SAR 533
SAR 659 total
includes taxes & fees
23 Feb - 24 Feb
Hyatt Regency Nairobi Westlands

About the neighborhood

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

What's nearby

  • Yaya Centre - 19 min walk
  • Nairobi Hospital - 3 min drive
  • Kenyatta International Convention Centre - 5 min drive
  • Sarit Centre - 6 min drive
  • University of Nairobi - 7 min drive

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪Kwetu Cafe - ‬14 min walk
  • alfajiri
  • ‪Golden Spot - ‬16 min walk
  • ‪Roadhouse Grill - ‬5 min walk
  • ‪Cedars - ‬11 min walk

About this property

Palacina The Residence & The Suites

Luxury hotel located in Kilimani
Consider a stay at Palacina The Residence & The Suites and take advantage of a free daily manager's reception, a terrace, and a garden. For some rest and relaxation, visit the steam room, and indulge in a body wrap, a manicure/pedicure, or a facial. The on-site international cuisine bistro, Palacina Bistro, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a banquet hall
  • 3 meeting rooms, a front-desk safe, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as fireplaces and premium bedding, in addition to perks like wet bars and laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and kitchenettes

Languages

English, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Doorbell and phone notification
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Locally-owned & organized tours & activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Bed sheets
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster
  • Wet bar

More

  • Desk
  • Eco-friendly cleaning products used
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Palacina The Residence & The Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacina The Residence & The Suites?

Self parking is free at this property.

What time is check-in at Palacina The Residence & The Suites?

Check-in start time: noon; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacina The Residence & The Suites?

Check-out is at 10:00 AM.

Does Palacina The Residence & The Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Palacina The Residence & The Suites located?

Located in Kilimani, this luxury hotel is within 1 mi (2 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Arboretum are also within 2 mi (3 km).

Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 158 reviews
Rating 8 - Good. 20 out of 158 reviews
Rating 6 - Okay. 7 out of 158 reviews
Rating 4 - Poor. 2 out of 158 reviews
Rating 2 - Terrible. 4 out of 158 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nairobi’s ONLY hidden GEM!
Stayed 1 night in Nov 2024

10/10 Excellent

Rakesh, Cambridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccably helpful and polite staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Petter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Devinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yem

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Stayed 1 night in May 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

eoin

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Stayed 4 nights in Aug 2023

8/10 Good

Julie

Stayed 1 night in Jul 2023

10/10 Excellent

Bradley, Greenwich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Palacina is a delightful luxury boutique hotel! Enter the security gate and you are in a peaceful garden with comfortable seating and dining on the porch. Our suite was enormous and luxurious with a comfortable bed and a balcony with additional seating overlooking the gardens. The food and staff are all wonderful and when I return to Nairobi I will definitely stay here again. I highly recommend Palacina.
Stayed 1 night in Jul 2023

10/10 Excellent

Kay

Stayed 2 nights in Jun 2023