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Lotos Inn & Suites, Nairobi

3.5 star property
Hotel in Nairobi with a rooftop terrace and a 24-hour business center

Choose dates to view prices

Photo gallery for Lotos Inn & Suites, Nairobi

Front of property - evening/night
Sports facility
Hallway
Park View Suite | Garden view
0B | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Park View Suite

Premium bedding, minibar, in-room safe, individually decorated

Park View Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Refrigerator
  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, individually decorated

Standard Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Refrigerator
  • 115 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

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About the neighborhood

Map
19 Mpaka Rd., Westlands, Nairobi, Nairobi County, 00200

What's nearby

  • Sarit Centre - 10 min walk
  • Westgate Shopping Mall - 11 min walk
  • University of Nairobi - 2 min drive
  • The Aga Khan University Hospital - 3 min drive
  • United Nations Office at Nairobi - 9 min drive

Getting around

  • Syokimau Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 33 min drive

Restaurants

  • ‪The Alchemist Bar (The Bus) - ‬7 min walk
  • ‪Havana Bar & Restaurant - ‬6 min walk
  • ‪Brioche Café Bistro - ‬7 min walk
  • ‪Open House Restaurant - ‬7 min walk
  • ‪Beit É Selam - ‬5 min walk

About this property

Lotos Inn & Suites, Nairobi

Hotel located in Highridge
Take advantage of an adjacent golf course, a rooftop terrace, and a coffee shop/cafe at Lotos Inn & Suites, Nairobi. The on-site international cuisine theme restaurant, Garden Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • Luggage storage, tour/ticket assistance, and concierge services
Room features
All 66 individually furnished rooms feature comforts such as premium bedding and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 30-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Restaurant

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Lotos INN NAIROBI
Lotos INN
Lotos NAIROBI
Lotos Inn & Suites, Nairobi Hotel
Lotos Inn & Suites, Nairobi Nairobi
Lotos Inn & Suites, Nairobi Hotel Nairobi

Frequently asked questions

Is Lotos Inn & Suites, Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotos Inn & Suites, Nairobi?

Self parking is free at this property.

What time is check-in at Lotos Inn & Suites, Nairobi?

Check-in start time: 10:00 AM; Check-in end time: anytime.

What time is check-out at Lotos Inn & Suites, Nairobi?

Check-out is at 11 AM.

Does Lotos Inn & Suites, Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Lotos Inn & Suites, Nairobi located?

Located in Highridge, this golf hotel is within a 15-minute walk of Oshwal Religious Centre, Sarit Centre, and Westgate Shopping Mall. UNHCR Kenya and Diamond Plaza II are also within 1 mi (2 km).

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Lotos Inn & Suites, Nairobi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 7 out of 104 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for me as it was near to the event I went for there are restaurants near and also shops near by service was very good my son stayed there last year for 9days i will definitely stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

UDAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place only restaurant closes by 10 pm.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adithya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with clean facilities and rooftop restaurant with great breakfast selection and made to order eggs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th staff could not have been more friendly and flexible. A very safe hotel in the CBD that doesn’t break the bank. Pay the slight enhancement to have a room on the side of the little park. Huge breakfast choice covering all options. Spacious rooms with fridge and cupboards for longer stays.
Stayed 1 night in Dec 2024

8/10 Good

Soyini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was clean and staff is very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near a main crossroad where is a mall too
Stayed 2 nights in Oct 2023

10/10 Excellent

EYOBO MOSES KUOL

Liked: Staff & service, amenities, property conditions & facilities
I like the location

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great neat well kept hotel centrally located in Westlands area, you could literally walk to three Malls without using an Uber. They have 24/7 hotel staff that are there to always take care of your needs. A great place to stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean well kept hotel, very friendly staff. I highly recommend.
Stayed 4 nights in Apr 2023

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities
Always is my favorite
Stayed 1 night in Apr 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Our room had great space with kitchen included. Room was always cleaned whenever requested. Everything has been great but can get a bit loud upstairs since there’s restaurant above.
Stayed 12 nights in Nov 2023

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Book for king size. Paid on booking. However the room was not reserved. Instead gave two twin size bed room.
Stayed 1 night in Sep 2024

10/10 Excellent

Alfred

Liked: Staff & service, amenities
This is a great place for peace and fun. Everyone at the front desk is extremely helpful and professional. The breakfast is good. Add that you your reservation. I am well pleased with this place.
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and spacious room
Stayed two nights in a room that was large, clean and comfortable. The location was great as it was within walking distance of several grocery stores, malls and restaurants. Given the proximity to the main road it was a little noisy, but manageable. The staff and security were friendly and welcoming. The staff was able to accommodate an early check in due to an early morning flight arrival which was much appreciated.
Stayed 2 nights in Aug 2023

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Sarit Mall, a Subway just opposite the road, quiet place and very valuable for money against some others in Nairobi city
Stayed 1 night in Sep 2023

6/10 Okay

Modi

I didn't enjoy the food
Stayed 1 night in Apr 2024

8/10 Good

tery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints I really have is that the water is inconsistently warm to cold to hot all the time and no air conditioning. For the money was good. . Thanks.
Stayed 4 nights in Oct 2023

10/10 Excellent

MATHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, worth the money :-))
I was supposed to get a welcome gift or drink being a gold member, but did not. Other than that everything was good, but while the room was spacious, I measured it to be about 440 square feet, it is not the 1200+ square feet as shown on the Hotels.com listing. This should be corrected.
Stayed 1 night in May 2023

10/10 Excellent

Frances

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Mm

Stayed 1 night in Apr 2024

10/10 Excellent

ABDIFATAH

Stayed 2 nights in Apr 2024

8/10 Good

Poon yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Florisvindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente acomodações e ótimo restaurante.
Stayed 12 nights in Nov 2023