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Hilton Nairobi

3.5 star property
Comfortable Nairobi hotel in Nairobi Central with 5 restaurants

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your current months are July, 2024 and August, 2024.
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August 2024

Photo gallery for Hilton Nairobi

5 restaurants, breakfast served
Coffee shop
Property grounds
Presidential Suite | City view
5 restaurants, breakfast served
Reviews
7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Gym
    GymGym

Explore the area

Map
Mama Ngina Street, Po Box 30624, Nairobi, 00100
  • Popular LocationCity Square6 min walk
  • Popular LocationKenyatta International Convention Centre8 min walk
  • Popular LocationUniversity of Nairobi13 min walk
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)26 min drive

Room options

About the neighborhood

Nairobi

Hilton Nairobi is located in Nairobi Central, a neighborhood in Nairobi, and is near a train station and in a national park. Nairobi Gallery and Nairobi Railway Museum are cultural highlights, and some of the area's landmarks include National Assembly Building and Karen Blixen Coffee Garden and Cottages. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Nairobi travel guideOpens in a new window

What's nearby

  • City Square - 6 min walk
  • Kenyatta International Convention Centre - 8 min walk
  • Uhuru Park - 12 min walk
  • University of Nairobi - 13 min walk
  • Sarit Centre - 5 min drive

Getting around

  • Syokimau Station - 25 min drive
  • Nairobi (WIL-Wilson) - 15 min drive

Restaurants

  • ‪Bakers Inn-Ambassadeur - ‬2 min walk
  • ‪Tennessee Fish And Chips - ‬2 min walk
  • ‪Big Square Moi Avenue - ‬2 min walk
  • ‪Club Scratch Bar and Grill - ‬3 min walk
  • ‪Creamy Inn - Moi Avenue - ‬3 min walk

About this property

Hilton Nairobi

Hotel near Nairobi National Park
Kenyatta International Convention Centre is located near Hilton Nairobi, which provides a poolside bar, a free daily manager's reception, and shopping on site. Indulge in a manicure/pedicure, a body scrub, and a massage at the onsite spa. Be sure to enjoy a meal at the 5 on-site restaurants, including breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a hair salon. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a 24-hour front desk, and an elevator
Room features
All 287 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: WiFi (KES 20 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (KES 12 per day)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: KES 2800 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Travellers Restaurant
  • Sale E Pepe Restaurant
  • Pool Garden Restaurant
  • Cafe American
  • Jockey Pub

Things to do

  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Vegetable garden

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 4000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2800 per person
  • Fee for in-room wireless internet: KES 20 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: KES 20 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: KES 12 per day (rates may vary)
  • Airport shuttle fee: KES 2500 per person (roundtrip)
  • Rollaway bed fee: KES 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel Nairobi
Hilton Nairobi
Nairobi Hilton
Hilton International Nairobi
Hilton Nairobi Hotel Nairobi
Nairobi Hilton International
Hilton Nairobi Hotel
Hilton Nairobi Hotel
Hilton Nairobi Nairobi
Hilton Nairobi Hotel Nairobi

Frequently asked questions

Does Hilton Nairobi have a pool?

Yes, this property has an outdoor pool.

Is Hilton Nairobi pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hilton Nairobi?

Self parking is free at this property.

What time is check-in at Hilton Nairobi?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Nairobi?

Check-out is at noon.

Does Hilton Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 2500 per person applies.

Where is Hilton Nairobi located?

Located in Nairobi Central, this spa hotel is within a 15-minute walk of National Archives and Kenyatta International Convention Centre. City Hall and City Square are also within 10 minutes.

Hilton Nairobi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 411 reviews" "
Rating 8 - Good. 156 out of 411 reviews" "
Rating 6 - Okay. 85 out of 411 reviews" "
Rating 4 - Poor. 44 out of 411 reviews" "
Rating 2 - Terrible. 21 out of 411 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property was due to close everyone was very professional and accommodating the entire time. Very Safe and conveniently located in the middle of cbd area of Nairobi.

8/10 Good

Arkisha

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness. Very nice and cozy!
Stayed 1 night in Oct 2022

4/10 Poor

YUANCHONG, NEWARK

Traveled with family
Disliked: Amenities, property conditions & facilities
I don't recommend this place.
Stayed 1 night in Jul 2022

10/10 Excellent

Oluwatoyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! They have such a lovely staff.
Stayed 1 night in Dec 2021

4/10 Poor

Muhammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is ideal, but the hotel is really old. Requires substantial renovations.
Stayed 1 night in Nov 2021

8/10 Good

Aicha

Stayed 6 nights in Oct 2021

8/10 Good

philip john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location it was not that far from Airport it was downtown where located near the store .I like the location,
Stayed 5 nights in Sep 2021

8/10 Good

VINCENT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FSL market expansion in kenya
The trip was good, held a conference in the hotel, its was very adequate and well supported by Hellen and team
Stayed 5 nights in Sep 2021

8/10 Good

Kay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That stay was wonderful. However our stay at Sawan hotel in Bungoma was never paid for by you & I paid you for it. I had to send them $260 today for a stay I paid you for. Kay Zimmerman
Stayed 1 night in Sep 2021

10/10 Excellent

Summer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, Clean, Spacious Rooms, Helpful Staff
Very safe. Central location downtown. I enjoyed staying here. Clean. Helpful and friendly staff. Spacious rooms. Great service.
Stayed 1 night in Jun 2021

8/10 Good

Angeline

Stayed 2 nights in Aug 2021

10/10 Excellent

Sapna J

Stayed 1 night in Jun 2021

8/10 Good

Hassan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

JAG, Marangu, Tanzania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, excellent security, very COVID-19 compliant, eager to serve friendly staff following the shutdowns due to the CORONA-19.
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good for business&location but former glory
Short and intense business trip. Positive: Very kind and positive employees, central location in Nairobi. The hotel is a run down former glory.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
The location is excellent, right in the city centre, the pool was very good as it was heated, But the hotel is old and a bit worn really, needs to be revamped. Prices quite high for food and drink.....but the Jockey Club has a good deal for 5 beers for 1500 KES
Stayed 2 nights in Mar 2020

10/10 Excellent

Calleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service in every aspect
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Nairobi setting was appropriate for my business trip being at the heart of CBD. The room was comfortable. Very helpful staff In general. Great help. Transport back to JKA airport was the only hiccup, not straightforward but that is arranged separately.
Stayed 13 nights in Jan 2020

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too happy customer
Everything was super excellent apart from when making reservation I was advised checking time to be 10.01am, we arrived at 11:30am and was told check in time was 2pm, so we had to wait. Secondly I reserved two rooms next to each other but when we got there our rooms were on different floors
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its in good location. Security good. Food is good. But didnt provide tooth past and brush.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated and is due an upgrade in the rooms
Stayed 2 nights in Feb 2020

8/10 Good

Andy, Bournemouth UK

Business traveler
Liked: Cleanliness, staff & service, amenities
The Hilton is well placed in town and has all the facilities that you would expect. Staff are good and there is a good atmosphere. I am a regular visitor to the Hilton and my only complaint is the limited restaurant/food options and the price. a two course lunch for two people consisting of soup followed by chicken with mash and vegetables came in at close to $85.00 USD before service charge. Half of that price would have been expensive. The food was fine, but not at that price.
Stayed 6 nights in Jan 2020

10/10 Excellent

Rhonda, Dunedin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. We felt very safe and well taken care of here.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Dec 2019

4/10 Poor

Jeremy

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nairobi Hilton, a false advertised money racket
We had paid extra to have 2 queen beds, but were told at check in that it wasn’t even an option to have 2 queen beds. They brought in a roll away cot, but gave no discount because our room was prepaid. They also added a charge for shuttle to the airport, and charged us extra for WiFi even when we’re Hilton honors members. The ‘continental’ breakfast was offered to us at an additional $19.00 per person per day, which we declined.
Stayed 3 nights in Jan 2020