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"Great hotel, very clean and well maintained. Staff were very friendly and helpful. Great location next to Shin-Yamaguchi Station. I recommend staying here 👍"

"I loved my experience staying at KAI. The Osen was lovely; there was also cold sake, green tea, ice cream, hot tea, and many other beverages for guests to enjoy after using the Osen. The library was quiet to do some work, with snacks and drinks also available. The breakfast and dinner were good. Overall, my stay was terrific. The staff was courteous and attentive. "

"所有的服務和設施都很棒！ 房間設計很新穎，現代風格的和式房 大浴場很棒，溫泉泉質很優質，戶外池還有深池！ 早餐也很好吃，喜歡飯店有提供鮪魚罐頭可以吃 飯店員工英文溝通也完全沒問題！ 附近走路就可以到許多景點， 最後這個價格真的很超值，大推薦🙂"

"Extra memory foam pillow available in the hallway"

"Toyoko Inn in Shin-Yamaguchi is handily situated 5 minutes walk from the shinkansen lines. It is a good, basic, business hotel. There were free breakfasts."

"I'd never stayed in a ryokan before, but have always heard what it was like. I can confidently say, after being in this one, that ryokans are an exceptional place to relax. The traditional rooms are spacious, has a great views, and sleeping in a futon on tatami is a classic for a reason! The amenities are very nice too, with two whole building's worth of stuff! A public bath, karaoke, arcade, bowling, an izakaya, etc. Probably the only thing I would like is wifi in the room (it's only otherwise found in the lobby). But other than that, a wonderful experience I am glad to have had!"

"Japanese trad room with lovely staff and retro restaurant Lovely experience "

"Worth every cent we paid as it had two large beds and plenty of room to move around. The small breakfast was good to start the day of and the free parking was close by."

"What a great refreshing spot to find during a hot and busy trip. The owners go over the top to ensure your stay is everything you hope. I can’t say enough good things about them. Thank you "