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"Good value hotel. Staff were very friendly and helpful. Free coffee all day in reception was a nice bonus. "

"Good "

"Rooms are a bit old but acceptable for me. The front desk agent was 11/10 hospitality as he recognized me before i even managed to introduce myself"

"The facility is in a beautiful location. It is very clean and well-maintained, and the staff is well-trained, friendly, and accommodating. When I checked in, I did not realize that I booked a room in the "port area," which is basically rooms for people who bring their dog(s). Our room was on the 2nd floor, and it was difficult for my 91-year-old dad to go through ups and downs (The staff was willing to change our room if it was available), and we had to take a bus to get to a hot spring, also...

"The breakfast buffet selection was great. The location can’t be beat- right across Nagasaki station. The staff was very friendly and helpful. "

"A little bit far away from the Shinkansen station with about 10-15 minutes walk but very close to the ferry terminal for visiting Gunkanjima. Hotel room is very new and comfortable. "

"Superior room is huge and good size bathroom"

"Elegant hotel. Very close to the water front park, China town, and the Glover park."

"Convenient location near Dejima Wharf, close to shops and 10min walk to Nagasaki Station. Staff were lovely, helpful and friendly. "

"It was extremely beautiful, the staff were very accommodating and friendly. Highly recommend "