Surprised by the large deposit required during check in. Paid all expenses on VRBO but the hotel required large deposit to check in and when you leave they send someone to double check the room and then you get the deposit back. Wasnât upset, just wish that was listed on here. Staff was friendly and courteous. However, the room did not have an ocean view. The title states âoceanfrontâ, which is true, the hotel is located on the beach. The title should state âinterior roomâ on the listing. I called VBRO prior to booking but they were not able to confirm weather or not it was with a view of the ocean. This room overlooks the roof of the pool and ball room. Beds were great, and room was clean. Kids loved the pools, hot tubs, and lazy river. Hotel is on the ocean(just no view from the room) and pools are by ocean. Requested a pack n play from the lobby but it never came. I Was told there were only five for the entire hotel and they would send one up (again, the staff was kind). The phone in the room wouldnât allow the person on the other end to hear. I let the front desk know our phone wasnât working so I wouldnât be able to call down to check on the status. (Was hoping they would at least send someone to let us know they didnât have one or what happened) Not sure if they forgot or didnât have one and where the phone wouldnât work Iâm not sure if the lobby even tried to call to say why but we were all too tired to inquire and the toddler fell asleep anyway so we let it go. The drink machines were out of water on five different floors but thatâs not the room owners problem. All in all we had a good time and felt safe in this hotel and got the large deposit back at check out. This room was not bad, but it would have been nice to know it is an interior room with no view of the ocean and that thereâs a large deposit that you wonât get back till you leave.