The hotel doesn't really have an airport shuttle service, just three men and a taxi, which felt unnecessary and intimidating, followed by an argument over the fact they advertise the service as 30,000 TSH "round trip" on their site and not each way. Important to know that the credit card machine at reception "isn't working at the moment", because I did not want to take them up on their offer to take me to an ATM late on a Sunday night. The room was weird and cramped with aircon on only one setting of arctic, windows with broken locks that had no means of preventing them from being opened from the outside, and no way to secure the door, such as a chain. Weird, intermittent screeching noises were so loud during the night as to wake me up startled. The location is not convenient to the airport nor to the lake and overall is far too expensive for the quality as I have stayed in nicer places in Mwanza for less.