From the moment we arrived we felt welcomed! We were new to the region. We were given advice on the best places to visit. Where to park, and maps. We ate breakfast every morning with the other visitors, felt like a family friendly environment. Just my husband and I were visiting, however some families were at the hotel too. Google maps only takes you to the road turn off. Just drive up the small country road, stay left and you will see it, the hotel has a clear sign. We ate dinner twice at the hotel, very tasty, large portions. We sat out on the patio, very romantic. Prices were great value for every thing. Room was very spacious and modern. Very romantic setting, very romantic room. I would highly recommend this country hotel. But be prepared a rooster lives across the street. Not a problem, windows keep down noise, but we choose to sleep with windows open as we enjoyed the evening breeze. We travelled in Bilbao about 40 minutes, also to San Sabastien about one hour. Convenient location!