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"I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time"

"Food and service exceptional. The modern rooms are spacious and tastefully decorated. Looking forward to coming back again!"

"The staff was super friendly and helpful. Very sweet people. Parking is a little challenging but they made it work. I would definitely stay there again."

"Cozy accommodations, very clean. Would have liked to have a coffee maker in the room but otherwise it was great."

"This was our second time staying here, last time was in the Summer of this year. Seeing it both during the Summer and Winter makes it feel totally different. The hotel is beautiful, the location is beautiful, and the food that’s included is top tier. We spent all day relaxing at the thermal baths and saunas, and then slept great in our comfortable bed. "

"Excellent views!"

"There’s nothing more to say other than it was just PERFECT!! I had a quality time of vacation. Town itself was great, hotel and staff were friendly and so nice. I definitely want to visit again and already told friends and family about my experience."

"My only complaint was that there was not a mini refrigerator in the room. I had bought some expensive cheese in Rome and was unable to keep it due to this. Wonderful staff and I like that they hire mentally challenged people to help with the kitchen. "

"So dreamy!"