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Universal Aparthotel Elisa

4.0 star property
Lakefront aparthotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Universal Aparthotel Elisa

Bar (on property)
Outdoor pool, sun loungers
Bar (on property)
In-room safe, desk, free cribs/infant beds, free WiFi
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premier Studio, Terrace (2 adults)

In-room safe, desk, free cribs/infant beds, free WiFi

Premier Studio, Terrace (2 adults)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

In-room safe, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Rainfall showerhead
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio (2 adults)

In-room safe, desk, free cribs/infant beds, free WiFi

Studio (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

In-room safe, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Rainfall showerhead
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

In-room safe, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Rainfall showerhead
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premier Studio, Terrace (2 Adults + 1 Child)

In-room safe, desk, free cribs/infant beds, free WiFi

Premier Studio, Terrace (2 Adults + 1 Child)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (3 adults)

In-room safe, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (3 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Sofa bed - twin
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premier Studio, Terrace

In-room safe, desk, free cribs/infant beds, free WiFi

Premier Studio, Terrace

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio, Balcony (2 Adults + 1 Child)

In-room safe, desk, free cribs/infant beds, free WiFi

Studio, Balcony (2 Adults + 1 Child)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480

What's nearby

  • Playa de Muro - 7 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 6 min drive
  • Hidropark - 6 min drive
  • Alcúdia Port - 7 min drive

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 48 min drive

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬15 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Universal Aparthotel Elisa

Lakefront aparthotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and room service. Housekeeping is not available.
Universal Aparthotel Elisa offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 22-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Muro aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Water dispenser
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 17 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Designer toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • 22-inch LCD TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • No housekeeping
  • 24-hour front desk

Location highlights

  • On the lake

Things to do

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 71 rooms
  • Double-glazed windows
  • No plastic water bottles

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 23 and April 5.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 18.40 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Aparthotel Elisa Muro
Universal Aparthotel Elisa Muro
Elisa Muro
Aparthotel Elisa Hotel Playa De Muro
Aparthotel Elisa Playa De Muro, Majorca
Universal Aparthotel Elisa
Universal Elisa Muro
Universal Elisa
Universal Aparthotel Elisa Playa De Muro Majorca
Aparthotel Elisa Playa De Muro
Aparthotel Elisa
Universal Elisa Muro
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa Aparthotel
Universal Aparthotel Elisa Aparthotel Muro

Frequently asked questions

Does Universal Aparthotel Elisa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Universal Aparthotel Elisa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Aparthotel Elisa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Universal Aparthotel Elisa?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Universal Aparthotel Elisa?

Check-out is at noon.

Does Universal Aparthotel Elisa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18.40 per person applies.

Where is Universal Aparthotel Elisa located?

This family-friendly Muro aparthotel is located on a lake, within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 1.4 mi (2.2 km) away.

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Universal Aparthotel Elisa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 144 reviews
Rating 8 - Good. 64 out of 144 reviews
Rating 6 - Okay. 13 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keiron

Liked: Amenities, property conditions & facilities, communication
Highly recommend!
Stayed 7 nights in Oct 2022

10/10 Excellent

Vinit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great all around.
Stayed 9 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schön
Stayed 10 nights in Oct 2024

8/10 Good

Mariam

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Jul 2024

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schon die Begrüßung an der Reception war für uns außergewöhnlich. Auch bei weitere Hilfen bei einem Notfall war das Personal für uns da. Das und das schöne Zimmer und die schöne Anlage waren für einen gelungenen Urlaub ausschlaggebend. Wir können dieses Hotel gerne weiter empfehlen.
Stayed 9 nights in Apr 2024

10/10 Excellent

Tino

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
War alles bestens! Nur etwas hellhörig… Frühstück super= Gracias
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir hatten einen sehr schönen Urlaub. Das Hotel ist nicht zu groß und hat einen sehr guten Service. Parkplätze gibt es direkt vor dem Hotel. Alles war sehr sauber und ordentlich.
Stayed 7 nights in Sep 2023

8/10 Good

Jane

Liked: Cleanliness, room comfort, communication
Fine hotellejligheder
Rigtigt fint hotel. Vi fik desværre ikke benyttet så mange af hotellets faciliteter, men vi har intet at udsætte på stedet. Kunne sagtens besøge det igen.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, communication
Sehr nettes Personal. Sehr gutes Essen. Der schöne Strand ist in unter 5 min zu Fuß zu erreichen.

8/10 Good

Veronica

Stayed 9 nights in Aug 2023

8/10 Good

Benjamin Daniel

Stayed 7 nights in Aug 2023

10/10 Excellent

Laetitia

Liked: Cleanliness, property conditions & facilities, communication
Nous avons passé une semaine dans cet hôtel et nous avons beaucoup apprécié. Le lieu, la proximité avec la plage, la chambre spacieuse et propre, le calme, le personnel tout était top !
Stayed 6 nights in Jul 2023

8/10 Good

Ann-Mari

Liked: Cleanliness, room comfort
Vi hade lägenhetsrum och det var gott om plats med fin uteplats. Fint poolområde, nära till fin strand, smidigt att ta lokalbuss till Alcudia. Riktigt bra frukost men resturangen för övrigt var ingen höjdare men det var nära till många andra bra resturanger. Rekommenderas!
Stayed 7 nights in Jun 2023

10/10 Excellent

Maureen

Stayed 5 nights in May 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities, communication
Es war eine sehr gute und schöne Anlage das Personal war sehr höflich und hilfsbereit in jeder Art , Erde wieder buchen wenn wir gesund bleiben , war für uns Superhelden denn mein Mann muss zur Dialyse und diese ist genau gegenüber das war angenehm
Stayed 21 nights in Apr 2023

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartamento correcto, buena atención
Stayed 1 night in Apr 2023

10/10 Excellent

Karin

Liked: Cleanliness, room comfort, communication
Top!
Mooi verblijf. Alles was netjes en compleet. Als je echt zelf wil koken dan is de keuken wel een beetje klein. Fijn zwembad en een kleine speeltuin erbij!
Stayed 5 nights in Apr 2023

10/10 Excellent

Jeannette

Liked: Cleanliness, room comfort, communication
Super godt hotel
Vi var afsted med vores voksne datter og svigersøn og to små børnebørn på 2 og 4 år, og dette hotel var så godt som perfekt. Vi havde en studio med stor terrasse, som lå i bygningen på den ene side af vejen, og her var der fuldstændig ro. De andre boede i 2 værelses lejlighed på den anden side af vejen med balkon ud til pool, hvilket var helt ideelt med to små børn. I det hele taget fungerede både værelser, pool og restaurant virkelig godt, så vi kommer helt sikkert tilbage til hotellet igen.
Stayed 7 nights in Jul 2022

8/10 Good

philippe

Liked: Cleanliness, room comfort, communication
Belle terrasse, chambres propre ,douche à l'italienne,1fois ménage oublié ???, les petits déjeuners sont très complet et coutent 11€uros par personne
Stayed 7 nights in May 2022

10/10 Excellent

Efren

Liked: Cleanliness, room comfort, communication
Todo genial!! Muy limpio y muy cómodo.
Stayed 1 night in Aug 2021

8/10 Good

Morten

Liked: Cleanliness, room comfort, communication
Et dejligt sted
Et dejligt roligt sted med gode værelser, god pool, god plads, venlig personale og en fin restaurant. Få hundrede meter til shopping og super strand. Dog var der alt for lidt fokus på håndsprit og afstand i buffeten i disse corona-tider.
Stayed 5 nights in Jul 2021

8/10 Good

Maylin

Liked: Cleanliness, room comfort, communication
Generelt veldig bra, men et par småting..
Veldig god opplevelse og er generelt veldig fornøyd. Hygiene var generelt ok, men rommet ble ikke vasket så mye som de lovet. Til tider var det litt dårlig lukt på badet selv om vi ikke hadde benyttet det - urinlukt.
Stayed 11 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 5 nights in Sep 2019