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BQ Alcudia Sun Village

3.0 star property
Family-friendly hotel with free breakfast and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for BQ Alcudia Sun Village

Outdoor pool
Reception
Sport court
View from room
Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar
  • Housekeeping
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Minibar, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Minibar, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 24.0 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Minibar, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 adults)

Minibar, desk, blackout drapes, free WiFi

Double Room, Balcony (2 adults)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Minibar
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, desk, blackout drapes, free WiFi

Double Room, Balcony (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Minibar
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Cicuito del Lago 60, Muro, Balearic, 7458

What's nearby

  • Playa de Muro - 9 min walk - 0.8 km
  • Albufera Natural Park - 3 min drive - 1.9 km
  • Alcúdia Beach - 6 min drive - 2.4 km
  • Hidropark - 6 min drive - 4.3 km
  • Alcúdia Port - 7 min drive - 4.9 km

Getting around

  • Sa Pobla Station - 12 min drive
  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪L’Épicerie Alcudia - ‬17 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

BQ Alcudia Sun Village

Family-friendly hotel near Playa de Muro
A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at BQ Alcudia Sun Village. The on-site international cuisine restaurant, Caprise, offers breakfast, lunch, and dinner. Enjoy onsite activities like basketball and volleyball. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
Other perks include:
  • An outdoor pool and a children's pool
  • Bike rentals, an outdoor tennis court, and concierge services
  • Multilingual staff, a billiards/pool table, and luggage storage
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
Room features
All 207 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and mini fridges

All inclusive details

All-inclusive room rates at BQ Alcudia Sun Village are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Caprise

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Games
  • Local culture & ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe (surcharge)
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Property Registration Number B07303167

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village Muro
BQ Alcudia Sun Village Hotel
BQ Alcudia Sun Village Hotel Muro

Frequently asked questions

Does BQ Alcudia Sun Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is BQ Alcudia Sun Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at BQ Alcudia Sun Village?

There is free parking nearby.

What time is check-in at BQ Alcudia Sun Village?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at BQ Alcudia Sun Village?

Check-out is at noon.

Are there all-inclusive benefits at BQ Alcudia Sun Village?

Some rate plans available at this property are all-inclusive.

Where is BQ Alcudia Sun Village located?

This family-friendly Muro hotel is located by the sea, within a 15-minute walk of Playa de Muro and Platja dels Francesos. Alcúdia Beach and Cova de Sant Martí are also within 2 mi (3 km).

BQ Alcudia Sun Village Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 18 out of 59 reviews" "
Rating 8 - Good. 27 out of 59 reviews" "
Rating 6 - Okay. 12 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deimintas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, we stayed there for 3 nights with our 3 year old daughter and the place was perfect, if you looking for a place to stay with children look no further. All amenities are so well maintained pool, playgrounds etc. Children pool with slides is perfect for a 3 year old and older children. All inclusive option is great, tasty food and lots of options in restaurant as well as snack bar and extras in the pool area. Restaurant service is top and everything is so tidy and clean despite the amount of quests. Entertainment program is also good, there is a pool fitness for adults and nice evening programs to sit with a drink. Can honestly recommend this place 👌 not to mention that playa the muro is about 10 min of pleasant walk from the resort.
Stayed 3 nights in Jul 2024

8/10 Good

Jose Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! good food.
Stayed 6 nights in May 2024

2/10 Terrible

Sendhil

Stayed 2 nights in Aug 2023

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families
Great hotel for families. Pools, green area, entartainment. The downside is the poor Internet connection, twin bedds (we preffer double ones) and the lack of a stove in the room for the self catering. Also there is air conditioning but no heating. The persinnel is very nice and helped us each time we need it.
Stayed 7 nights in May 2019

10/10 Excellent

Juliane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Wir waren als Familie mit Grundschulenkindern dort, offenbar wird es demnächst renoviert, was in unserem Zimmer auch empfehlenswert wäre, es ist etwas älter gewesen... Aber die Anlage, das Personal, die Möglichkeiten, das Essen - super! Es ist uns beinahe schwer gefallen, die Insel zu erkunden, weil das Hotel so viel zu bieten hatte.
Stayed 7 nights in Oct 2024

6/10 Okay

Sabine

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Wir sind als vierköpfige Familie in dieses Hotel gereist. Das Zimmer/Wohnung hatte leider nur 1 Schlafzimmer mit 2 Betten und im Wohn- und Kochbreich eine sehr kleine Schlafcouch. Dies konnte man anhand der Bildern und Beschreibungen im Vorfeld nicht herauslesen. Im Zimmer haben Bettbezüge und Handtücher gefehlt. Das Reinigungspersonal war aber so freundlich und hat uns ausgeholfen. Die Küche war wirklich sehr spärlich eingerichtet. Ansonsten war es sauber und aufgeräumt. Das Reinigungspersonal kam täglich. Für uns war das Essen leider eine Katastrophe. Ich finde es sehr grenzwertig, dass im Restaurant keine Allergene und Inhaltsstoffe gekennzeichnet sind und man IMMER beim Personal nachfragen soll. Das Personal wusste selbst nicht Bescheid und sagt mal soll mit dem Chef sprechen. Das bedeutet 3x am Tag hoffen, jemanden zu finden der einem Alles zeigen kann. Das ist sehr anstrengend und könnte durch einfache Kennzeichnung Allen alles erleichtern. Wir hatten leider schon den 2. Tag infolge Unwohlsein aufgrund des Essens, da wir einige Sachen nicht vertragen. Erschwerend kam hinzu, dass viele Mitarbeitenden in der Küche gar kein Englisch verstanden haben. Durch den angrenzenden See gab es wirklich unfassbar viele Mücken. Schade, dass das Hotel selbst rein gar nichts dagegen aufstellt oder unternimmt. Leider gab es nur ein Fahrrad mit Kindersitz zum Ausleihen. Das ist sehr schade in so einem großen Hotel mit so vielen Gästen und Kindern.
Stayed 7 nights in Oct 2024

6/10 Okay

Monika

Traveled with group
Liked: Cleanliness, staff & service
Natürlich ein Familienhotel aber immer und überall nur laut, auch in der Nacht. Nichts erholsames, Restaurant der Kampf um einen Tisch und ewige Schlangen zum Anstehen. Und soooo laut. Essen jedoch sehr gut mit abwechselnder Auswahl. Beim Check out nicht mal die Frage, wie es gefallen hat ?!??!!!
Stayed 4 nights in Oct 2024

6/10 Okay

Bernd Rüdiger

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mehrfach entstanden Wartezeiten zu den Mahlzeiten insbesondere zum Abendessen, Lange Schlangen an der einzigen Getränkebar mit einer Wartezeit bis zu 20 Minuten, schlechte Qualität einiger Lebensmittel (das gebratene Rindfleisch war zäh wie Leder, Spiegeleier und Rühreier waren kalt, gewürzt würde nur sehr spärlich). Die Apartments waren zwar sauber, aber sehr abgewohnt. Die Versprochene Aussicht auf das Naturschutzgebiet wurde nicht gewährt. Die Internetbilder versprechen etwas anderes als die Realität. Sehr zufrieden waren wir mit dem höfflichen und sehr freundlichen Personal. Jedoch würden wir diese Unterkunft nicht noch einmal buchen.
Stayed 7 nights in Sep 2024

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella posizione vicino alla spiaggia, personale disponibile, pulizia impeccabile, ottima la cucina e i cocktail, piscina piccola ma funzionale
Stayed 4 nights in Sep 2024

6/10 Okay

David Collar

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Stefan

Stayed 6 nights in Jul 2024

8/10 Good

Nanny

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ett hotell som passar familjer med mindre barn. Vi reste med två barn 8 resp 11 år som inte uppskattade underhållningen. Maten var OK, men tröttnar lätt då det är samma mat. Trångt vid pollen och besökarna bokade upp solstolarna tidigt på morgonen så inte alltid det fanns plats med skugga vilket är jobbigt i 36 graders värme. Vänlig personal, bra låg ca 5 min promenad till stranden, supermarket över gatan och nära till busshållplatsen.
Stayed 6 nights in Jul 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable Hôtel club parfait
Stayed 5 nights in May 2024

8/10 Good

Marian Roman

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

Michael Mendes Da

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 7 nights in Sep 2023

8/10 Good

moritz

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
die Anlage ist sehr schön, die Nähe und der Blick zum Naturpark traumhaft. Die Pools sind super, und das Kinderprogramm sehr gut! Aber es scheint in die Jahre gekommen zu sein und mit dem Zimmer kann man auch sehr Pech haben: wir hatten ein sehr verschimmeltes Bad und der Geruch von Gammel (aus dem Abfluss oder aus der Klima-Anlage?) fiel unangenehm auf.

8/10 Good

Vaneyna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Goran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 7 nights in Sep 2023

10/10 Excellent

E.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie was geweldig. Alle winkels, restaurants en strand op loopafstand. Voor kinderen ook genoeg te doen. Appartementen werden goed schoongehouden en het park is familievriendelijk. Goede faciliteiten
Stayed 7 nights in Jul 2023

10/10 Excellent

Jean-François

Stayed 7 nights in Apr 2023

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2023

8/10 Good

Maria Aarhus

Traveled with family
Liked: Cleanliness, property conditions & facilities
udemærket
Et udemærket sted at bo - dejlig poolområde, fin lejlighed om end er der meget støj fra aftenaktiviteterne på scenen og det omkringliggende natteliv, gode senge, rengøring hver dag og venlig service. Morgenmadsrestauranten overdådig men smagsniveuaet var lidt kedeligt - om aftenen var det en meget kedelig og smagsforladt buffet,
Stayed 6 nights in Oct 2022

8/10 Good

Silje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022