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Aparthotel HSM Lago Park

3.0 star property
Family-friendly aparthotel with a nightclub and a fitness center

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Photo gallery for Aparthotel HSM Lago Park

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Reception
Bar (on property)
Terrace/patio
TV, table tennis

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Studio, Balcony

Free WiFi, bed sheets

Premium Studio, Balcony

Highlights

Balcony or patio
Air conditioning
Kitchenette
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
  • 15 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

View from room

Premium Apartment, Balcony (BRUNCH UNLIMITED)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

Free WiFi, bed sheets

Premium Studio, Balcony (BRUNCH UNLIMITED)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 5 min drive
  • Hidropark - 5 min drive
  • Alcúdia Port - 6 min drive

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 48 min drive

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪S'àmfora - ‬3 min drive
  • ‪El Loro Verde - ‬3 min drive
  • ‪Playero - ‬3 min drive

About this property

Aparthotel HSM Lago Park

Family-friendly aparthotel with a nightclub and a fitness center
Along with a restaurant, this smoke-free aparthotel has a nightclub and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Muro aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Lithuanian, Polish, Russian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • Seasonal outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 66 ft
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Restaurants on site

  • Restaurante Buffet
  • Snack-Bar Pool Bar

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–1:00 PM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • TV with cable service
  • Pool or billiards table
  • Table tennis
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Safe (surcharge)
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • Near the sea

Things to do

  • Fitness center
  • Nightclub
  • Bicycle rentals on site
  • Snorkeling nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Golf nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 rooms
  • 4 floors
  • 2 buildings
  • Built in 1994

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • In-room safe fee: EUR 30 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Frequently asked questions

Does Aparthotel HSM Lago Park have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Aparthotel HSM Lago Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aparthotel HSM Lago Park?

There is free parking nearby.

What time is check-in at Aparthotel HSM Lago Park?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Aparthotel HSM Lago Park?

Check-out is at noon.

Does Aparthotel HSM Lago Park provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aparthotel HSM Lago Park located?

This family-friendly Muro aparthotel is located by the sea, within 1 mi (2 km) of Platja dels Francesos, Playa de Muro, and Alcúdia Beach. Cova de Sant Martí and Albufera Natural Park are also within 2 mi (3 km).

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Aparthotel HSM Lago Park Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 76 out of 267 reviews
Rating 8 - Good. 127 out of 267 reviews
Rating 6 - Okay. 53 out of 267 reviews
Rating 4 - Poor. 6 out of 267 reviews
Rating 2 - Terrible. 5 out of 267 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Zygimantas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Stayed 7 nights in May 2024

10/10 Excellent

alex

Liked: Cleanliness, communication
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023

6/10 Okay

Daniel

Liked: Cleanliness, communication
Booked last minute
All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Stayed 3 nights in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Stayed 5 nights in Aug 2024

8/10 Good

Amber

Liked: Property conditions & facilities, communication
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023

6/10 Okay

Rahul

Liked: Cleanliness, communication
Not the right Value for the Money Spent
Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023

10/10 Excellent

HALYNA

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good
Stayed 13 nights in Aug 2023

10/10 Excellent

Mai-Britt

Liked: Cleanliness, room comfort, communication
Perfect for a week with friends
A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Stayed 7 nights in Apr 2023

8/10 Good

Nguyen

Liked: Property conditions & facilities
Good
Stayed 3 nights in May 2023

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
Stayed 4 nights in Apr 2023

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Stayed 7 nights in Jul 2023

6/10 Okay

Thomas

Disliked: Communication
La zona sembrava tranquilla, ma in alcune notti ci sono stati schiamazzi notturni con urla di qualche balordo alle 2 di notte. La cosa più spiacevole è stato trovare nei parcheggi in strada adiacente l'albergo, diverse auto vandalizzate con segni sulla carrozzeria.
Stayed 7 nights in Sep 2024

8/10 Good

Maximiliane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Flussläufig am Meer, gute Zimmer, Kühlschrank mit Eisfach, ebenerdige Dusche. Speisenauswahl war okay- vorallem für den Preis. Das Benehmen der Eltern mit Kleinkindern sollte nicht geduldet werden. Wir hatten so viel Mitleid mit den Angestellten, wenn Eltern es erlaubten, dass Kleinkinder das Essen auf den Boden warfen UND die Eltern es NICHT wegmachten, sondern die Kellnerin!!! Freundlicher und aufmerksamer Service.
Stayed 10 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, communication
Disliked: Room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Mandy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Atmosphäre und zentrale Lage war sehr angenehm. Zimmer mit Balkon war sehr schön. Über die unglaubliche laute Musik am Abend könnte man nochmal reden. Diese ging schon unglaublich lange,sehr laut.
Stayed 4 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, communication
Lo aconsejo. El personal muy amable
Stayed 6 nights in Aug 2024

6/10 Okay

ERIC

Liked: Communication
Personnel de l'hôtel agréable en particulier les dames de ménage. Environnement bruyant le soir avec une chambre donnant sur un bar.
Stayed 7 nights in Aug 2024

6/10 Okay

Marcela

Liked: Cleanliness, communication
Disliked: Room comfort
Prisvärt och trevligt
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
Stayed 10 nights in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, room comfort, communication
man fühlt sich wohl als Feriengast
Das Apartment ist praktisch, geräumig und gepflegt. In der Umgebung findet man praktisch alles.
Stayed 8 nights in Jul 2024

8/10 Good

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte. Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
Stayed 10 nights in Jul 2024

10/10 Excellent

Dejan

Liked: Cleanliness, room comfort, communication
Stayed 12 nights in Jun 2024

10/10 Excellent

Marta

Liked: Cleanliness, room comfort, communication
Will come back
Stayed 12 nights in Jun 2024