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"Great location inside the JR station, great and helpful staff. Clean and comfortable room with a good view. Various parking options available from the hotel. Ask the hotel staff for different pricing. Definitely will return to this hotel if going back to Yamagata "

"Beautiful ryokan room with great facilities. Staffs are very friendly and attentive. Sad to leave."

"very good "

"The breskfast was excellent. The staff was very helpful."

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"Awesome. Clean, good service, additional hot bath, and most importantly- fantastic free breakfast!"

"Staff are very polite and helpful. Best part is the hotel is only 5 mins from JR Yamagata station, very convenient. There is also a bus terminal at the train station with buses to various attractions like Zao onsen etc. Only down part is the pillow was very flat, hence not comfortable to sleep on."

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"

"It was very convenient and clean hotel. Even amenity was excellent! I would like to come back soon!,"