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Townhouse 799 Royal Palms Hotel - Lily Collection

3.0 star property
Mumbai hotel in Goregaon with free breakfast and a 24-hour front desk

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November 2024
December 2024

Photo gallery for Townhouse 799 Royal Palms Hotel - Lily Collection

Lobby
Exterior
Free WiFi, bed sheets
Reception
Deluxe Suite | Bathroom | Shower, free toiletries, towels

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Room options

View all photos for Deluxe Suite

Deluxe Suite | Free WiFi, bed sheets

Deluxe Suite

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1, Royal Palms Villa Road,, Royal Palms Estate,Aarey Colony,Goregaon, Mumbai, Maharashtra, 400065

What's nearby

  • Oberoi Mall - 7 min drive
  • Powai Lake - 7 min drive
  • Bombay Convention & Exhibition Centre - 8 min drive
  • Film City - 8 min drive
  • NESCO Center - 8 min drive

Getting around

  • Kurar Village Station - 7 min drive
  • Dindoshi Station - 7 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 36 min drive

Restaurants

  • ‪Emerald Park - ‬5 min walk
  • ‪Cafe Mosaque - ‬7 min drive
  • ‪Hotel Food Grade - ‬12 min walk
  • ‪Aarey Garden Restaurant - ‬4 min drive
  • ‪Parshanth Pani Puri - ‬9 min walk

About this property

Townhouse 799 Royal Palms Hotel - Lily Collection

Hotel near Powai Lake
Townhouse 799 Royal Palms Hotel - Lily Collection provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage, smoke-free premises, and a TV in the lobby
  • Multilingual staff, an elevator, and a 24-hour front desk
Room features
All 52 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Electrical adapters/chargers
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. PAN cards are not accepted. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Capital O 44161 Royal Palms Hotel Lily Collection
Townhouse 799 Royal Palms Hotel - Lily Collection Hotel
Townhouse 799 Royal Palms Hotel - Lily Collection Mumbai
Townhouse 799 Royal Palms Hotel - Lily Collection Hotel Mumbai

Frequently asked questions

Is Townhouse 799 Royal Palms Hotel - Lily Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Townhouse 799 Royal Palms Hotel - Lily Collection?

Self parking is free at this property.

What time is check-in at Townhouse 799 Royal Palms Hotel - Lily Collection?

Check-in start time: noon; Check-in end time: 11:30 AM. After-hours check-in is not available.

What time is check-out at Townhouse 799 Royal Palms Hotel - Lily Collection?

Check-out is at 11 AM.

Where is Townhouse 799 Royal Palms Hotel - Lily Collection located?

Located in Goregaon, this hotel is within 3 mi (5 km) of Whistling Woods International, Film City, and Santacruz Electronic Export Processing Zone. Sanjay Gandhi National Park and Powai Lake are also within 3 mi (5 km).

Townhouse 799 Royal Palms Hotel - Lily Collection Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

2.8/10

Cleanliness

2.0/10

Staff & service

6.0/10

Amenities

2.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abdul kareem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a very bad experience of my life
The hotel was advertised on the basis that it is three stars, but in fact, when I arrived, I found it not even worthy of one star,
Stayed 2 nights in Nov 2022

2/10 Terrible

Writik

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor services. Rude manager don't have the basic etiquette to talk to another person. Breakfast comes after 5 reminders. No tv and ac remote provided. Ghostly atmosphere of the hotel. Unclean bathroom. Only open to cheat customers.
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely bad hotel, worst service from Hotels.com
The hotel if you can call it one is extremely poorly maintained. We were offered a room which was full of mold, wall plaster coming off and smelly. The room had no towel, the bathtub was probably cleaned a decade ago with hair and what not still stuck dry. On complaining, the management offered to move us to another room, but the condition was not much different. So, we decided to check out. Then started an almost 5-hour misery with Hotels.com support to try and get another reservation which after several calls and hang ups never materialized. The only plus if one may call it is that I ended losing only 2k here having used some vouchers for the rest. All in all my friend ended up suffering in the moldy room for 5 hours and ended up with severe allergic reactions and Hotels.com did nothing to help even though the hotel management agreed that their property was not up to the mark and that they are ready for a full refund if Hotels.com would connect with them which unfortunately did not happen. Me and my friends are never using Hotels.com ever again after this experience.
Stayed 3 nights in Nov 2019