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Grand Hotel

3.5 star property
Edwardian hotel connected to a shopping center in Fort with a fitness center

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Photo gallery for Grand Hotel

Lobby
Front of property
Semi Suite | Premium bedding, memory foam beds, in-room safe, desk
Interior
Semi Suite | Living area | 43-inch Smart TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Room service
  • 24/7 front desk
The current price is SAR 350
SAR 413 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Semi Suite

Semi Suite | Premium bedding, memory foam beds, in-room safe, desk

Semi Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbor View

Deluxe Room, Harbor View | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room, Harbor View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Memory foam bed
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

Residency Hotel Fort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 956 reviews
The price is SAR 299
SAR 335 total
includes taxes & fees
16 Mar - 17 Mar
Residency Hotel Fort

About the neighborhood

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001

What's nearby

  • Crawford Market - 2 min drive
  • Colaba Causeway - 2 min drive
  • Gateway of India - 2 min drive
  • Chhatrapati Shivaji Maharaj Museum - 3 min drive
  • Wankhede Stadium - 4 min drive

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • CSMT Station - 12 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 56 min drive

Restaurants

  • ‪Canara Restaurant - ‬6 min walk
  • ‪Cafe Universal - ‬6 min walk
  • ‪The Clearing House - ‬5 min walk
  • ‪Farhang Restaurant - ‬6 min walk
  • ‪Britannia and Company Restaurant - ‬3 min walk

About this property

Grand Hotel

Hotel near Crawford Market
Located close to Mumbai International Cruise Terminal and Chhatrapati Shivaji Maharaj Museum, Grand Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Cinnamon, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Free newspapers, concierge services, and wedding services
  • Coffee/tea in the lobby, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 69 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: INR 650 for adults and INR 650 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Cinnamon

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (4975 square feet of space)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 650 for adults and INR 650 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Frequently asked questions

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3500 per vehicle applies.

Where is Grand Hotel located?

Located in Fort, this hotel is within 1 mi (2 km) of Mumbai International Cruise Terminal, Crawford Market, and Chhatrapati Shivaji Maharaj Museum. Jehangir Art Gallery and Colaba Causeway are also within 1 mi (2 km). CSMT Station is 12 minutes by foot and Mumbai CSMT Station is 13 minutes.

Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 202 reviews
Rating 8 - Good. 82 out of 202 reviews
Rating 6 - Okay. 28 out of 202 reviews
Rating 4 - Poor. 14 out of 202 reviews
Rating 2 - Terrible. 11 out of 202 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Kourosh, Maple

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking. Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating! This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water. The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.
Stayed 4 nights in Jan 2025

8/10 Good

Charles-Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Ruiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Padma

Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
Stayed 7 nights in Nov 2024

8/10 Good

Matthieu

Liked: Staff & service
Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Patricia, Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveler
I enjoyed my stay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
Stayed 6 nights in May 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

4/10 Poor

Pramod

Business traveler
Liked: Cleanliness
Overall experience not good.
Stayed 5 nights in May 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the cost
Stayed 2 nights in Jun 2024

10/10 Excellent

Pramod

Stayed 5 nights in May 2024

6/10 Okay

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to help us with our stay… thank you so much Grand hotel.
Stayed 14 nights in Feb 2024

10/10 Excellent

alan, wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and informative staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

scott, Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice classic property Perfect location for pre cruising
Stayed 1 night in Feb 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.
Stayed 1 night in Feb 2024

4/10 Poor

Gregory A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Naran

Stayed 2 nights in Jan 2024