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Golden Swan

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

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Photo gallery for Golden Swan

Interior entrance
Lobby
Individually decorated, iron/ironing board, free WiFi
Individually decorated, iron/ironing board, free WiFi
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | Individually decorated, iron/ironing board, free WiFi

Standard Room

Highlights

Individually decorated
Refrigerator
LED TV
Ceiling fan
  • 11 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
7 TH GOLIBAR ROAD, NEAR KHAR SUBWAY,, SANTACRUZ(EA, 76, Mumbai, Maharashtra, 400055

What's nearby

  • U.S. Consulate General - 6 min drive - 6.1 km
  • Jio World Convention Centre - 6 min drive - 6.5 km
  • MMRDA Grounds - 6 min drive - 5.2 km
  • Siddhi Vinayak Temple - 8 min drive - 8.0 km
  • Juhu Beach - 12 min drive - 3.2 km

Getting around

  • Mumbai Santacruz Station - 6 min walk
  • Western Express Highway Station - 6 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 17 min drive

Restaurants

  • ‪Yoko Sizzlers Santacruz West - ‬11 min walk
  • ‪Sandwizzaa - ‬11 min walk
  • ‪Nice Fast Food Corner - ‬10 min walk
  • ‪Hotel Vihar Restaurant - ‬6 min walk
  • ‪Gopal Krishna Restaurant - ‬6 min walk

About this property

Golden Swan

Hotel near University of Mumbai
Located close to Mt. Mary Church, Golden Swan provides free cooked-to-order breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Airport pick-up service (surcharge), express check-out, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and free newspapers
Room features
All guestrooms are individually decorated, and offer comforts such as 24-hour room service, as well as perks like free WiFi and free newspapers.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast
  • 24-hour room service

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Towels

Entertainment

  • LED TV

More

  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)

Policies

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: INR 200 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Golden Swan Hotel
Golden Swan Mumbai
Hotel Golden Swan
Hotel Golden Swan Mumbai
Golden Swan Hotel Mumbai
Golden Swan Hotel
Golden Swan Mumbai
Hotel Golden Swan Mumbai
Mumbai Golden Swan Hotel
Hotel Golden Swan
Golden Swan Hotel
Golden Swan Mumbai
Golden Swan Hotel Mumbai

Frequently asked questions

Does Golden Swan provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of INR 200 per room applies.

Where is Golden Swan located?

Located in Santacruz, this hotel is 0.9 mi (1.4 km) from University of Mumbai and within 6 mi (10 km) of Mt. Mary Church and Siddhi Vinayak Temple. Sanjay Gandhi National Park and Nehru Planetarium are also within 9 mi (15 km). Mumbai Santacruz Station is 6 minutes by foot and Mumbai Khar Road Station is 15 minutes.

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Golden Swan Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 18 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 6 out of 44 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Feb 2019

2/10 Terrible

S

Disliked: Staff & service
当日、エクスペディアで予約済のバウチャーを提示して チェックインをするも、何時間も待たされた挙げ句、 支払いが確認できないといって退去させられた。 ムンバイでの観光と宿泊をあきらめて、すぐにアウランガバートへ移動するはめになった。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short shuttle from the airport. Good central location for withdrawing foreign funds and street shopping for gifts and snacks. Very kind and hospitable staff and the made to order breakfast is lovely. Their egg biriyani is REALLY good!
Stayed 2 nights in Dec 2018

6/10 Okay

Hari, Singapore

Disliked: Property conditions & facilities, room comfort
Don't choose this hotel if travelling with family.
Standard rooms are in very bad shape. I booked standard room looking at the photo on website but then I have to change room to executive delux by paying Rs. 823+taxes per night. The blinds of the executive delux room were not working and hence all 4 days we were staying in artificial lights. Breakfast is free but the options are 2 to 3 only and they are same all days.
Stayed 4 nights in Dec 2018

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Georgi

Liked: Staff & service
Stayed 2 nights in Feb 2018

8/10 Good

Franclino

Liked: Cleanliness, staff & service
Decent 3 Star Hotel.
Decent 3 star hotel. Staff were friendly and helpful. The hotel was quite clean and the room was large enough for a 4 night stay. The main problem was the water pressure. My room was on the 3rd floor. There was hardly any water coming out of the fixed shower spout. So, I had to fill the bucket and shower Indian style during my stay. You also need to take your own toilet paper. The kitchen was closed as work was being done. So, they ordered food from outside. The breakfast was quite nice. The hotel is about 20 mins from the airport, if there is no traffic. Did not go to the city, so I can't tell you what's involved there. Check in and check out was a breeze and quite smooth. Hotels in Mumbai are overpriced, and the Golden Swan is no different. I would stay here again if could get it at a decent rate.
Stayed 4 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jayaram

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, Can Do
Breakfast 1st day was cold, and some component came after eating. 2nd Day ok. Hot water and pressure pump appears not on always.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Shaileshbhai

Liked: Cleanliness, staff & service
Noisy
Hotel is good but area is noisy too
This review was submitted before 2018 and has not been verified.

6/10 Okay

Franclino

Liked: Cleanliness, staff & service, room comfort
Clean Hotel
Checked in around 9 PM and was told that my room was not ready. I got dumped in a smoking room. It stank and I could barely sleep. The female receptionist was most unhelpful and lied about room availability, etc. Fortunately, another receptionist named Ahmed was very helpful and did his best to help. After complaining for 3 days, I was moved into another room on the 3rd Floor. This room was fairly comfy, clean and modern. Bathroom and toilet was small, but clean and OK. Water pressure was a problem quite often, but used the bucket Indian style when I had to. Breakfast served in the room. Not sure about the choices, cos I just ate eggs every morning. Had room service deliver lunch once. Food was OK and reasonable. Also included was a free pickup and drop off service to the airport. I would stay in the hotel again, cos it was a good experience once the room problems were sorted out. I would say it was a fairly decent 3 star place .... if one stayed in the modernized 3rd floor rooms. I was in Room 302.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Séjour 1 nuit avant de prendre l avion. Hotel correct, plutôt propre Quartier moyen. Personnel sympa.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Traditional Indian Hotel
The booking included an airport drop. As we did not need it, we were offered airport pick up, and it was really helpful after our flight from Colombo to Mumbai in mid night. The staff looked traditional, no smile on face at all. Room was smaller than we expected. Bathroom looked clean but very small, there were no bad smells. Sleep quality was good, no disturbances. Ok to stay for 1 or 2 night, close to airport and its a plus point.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Goke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Santhanakrishnan, Chennai

Liked: Cleanliness
Clean room, mosquitos, Wifi not working
This review was submitted before 2018 and has not been verified.

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Adequado para dormir e tomar banho. Internet intermitente.
This review was submitted before 2018 and has not been verified.

8/10 Good

Craig, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good airport option
Located at Santa Cruz, this is convenient for the airport and the free shuttle to and from there is very welcome. Proximity to the station is also good for access to south Mumbai. Breakfast served in the room is adequate. Rooms are smallish but quite well maintained and with some attempt at being stylish. Staff are friendly and not judgemental. A good option for passing through.
This review was submitted before 2018 and has not been verified.

8/10 Good

Neil, Headford

Liked: Cleanliness, staff & service, room comfort
Misleading
Very dated 1970 concrete building but lovely n modern inside, staff were so helpful, go back again.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Neil, Headford, Ireland

Disliked: Property conditions & facilities, room comfort
Downgraded room
Hotel overbooked n tried to push me off to some unknown hotel which I refused to accept. Gave me a matchbox sized room with very noisy aircon and wouldn't even go out of his way to buy me a beer for the mess he inflicted on me. Am there again tonight, so see if he meets his promise of the room I actually booked, otherwise it's a serious complaint re misspelling to Hotels.com
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ravi, Pune

Budget hotel good only for short stay
Food was not good at all. Not recommended for foodies.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Zimmer in Flughafennähe
Wer einen Abflug von Mumbai plant ist hier gut aufgehoben. Wir hatten 2 Nächte hier und der Service war super. Am Abreise Tag fuhr man uns zum Flughafen. Das Zimmer war ausreichend, mit genügend Sitz- und Stellmöglichkeiten, Klimaanlage, Fehrnsehn. Die Mitarbeiter waren freundlich und sehr hilfsbereit. Essen bekam man aufs Zimmer. Die S-Bahnhaltestelle war auch gleich in der nähe. Rauchen war auf unserem Zimmer erlaubt.