Do not stay here! Our stay here was plagued with issues from start to finish. We were staying as a family group and had 4 rooms booked. Firstly, they charged my credit card for extra rooms without authorization. They then told me they'd reversed the charges but hadn't, so I was out of pocket for nearly 2 weeks waiting to be reimbursed. We then each had issues with our rooms. We had an electrical issue, which meant every time a certain light switch was turned on, it blew all of the circuits so we had no power in our room. They came to advise us of this issue (so clearly knew about it - why put us in this room in the first place?), and said they would fix it while we were at dinner. We got back later that evening, and it turned out they hadn't fixed it at all. They were able to restore power (but not fix the problem) and said we could move rooms in the morning. The morning duty manager then told us no, they would just fix it. After trying and failing to fix it for nearly an hour, we were finally told we could move rooms but by this time it was midday and we'd basically lost a day of our trip to this nonsense. In another room, our family had no hot water in the shower, and despite repeatedly asking for it to be fixed, and told it would be, it wasn't. The food was a bit hit and miss and all way overpriced. The rooms were dirty, and the lining in the pool peeling and in need of TLC. For a supposed 5 star hotel, really disappointing.