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"I love the traditional tatami rooms here. The ‘Bekkan’ is an annex and based in an older building that is charmingly done. It has its own baths, but you have access to the bigger and outdoor baths at the main building a block away. We hadn’t ticked the dinner box when reserving. Dining options in this town may be somewhat limited as most onsen inns serve meals inside. The restaurants fill up. We ordered the dinner when we arrived. It is a bit pricey, but is a all you can eat buffet with Japanese, Chinese and som western options. The drinks are included as well. The rooms were authentic and the baths excellent. This whole town is duper charming and fun to explore. "

"What a great experience! Beautiful grounds, friendly staff, and delicious food. The cats theme is charming and we loved being able to spend time with them. It was nice having a private onsen and since there are limited guests, we didn’t have to reserve and were able to bathe whenever we asked. I recommend staying more than one night, and wish the trip were longer. Thank you for the beautiful stay! "

"This is the nicest hotel I have ever stayed in while in Japan. Every floor has a different layout and the rooms themselves are like small houses. Everything is spacious, and ease to get around. Plus, the onsens are AMAZING. I almost fell asleep while using one. Most of the staff doesn't speak English, so either practice your Japanese or bring a translator with you. "

"Excellent customer service "

"Completely out the way, quiet, genuine staff who serve you a lovely dinner in your room. I hit a quiet patch so really managed to detach and got the Onsen to myself. It is away from the main town that the bus goes to but they were really happy to give me a lift there, and if i'd stayed there i wouldn't have found the waterfall that again i had completely to myself for some skinny dipping."

"I will definitely come back! It was a perfect stay and gave my mom and me a wonderful memory. Thank you so much to the amazing staff!"

"Great stay with our preschool aged daughter"

"I stayed in a river view room. The view from the room was breathtaking. But the best thing about this hotel was the free massage chair. I almost fell asleep."

"Very traditional Japanese building. The vibe isn't for everyone, but we love it. The dinner, staff and service are all excellent!"