Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Urugano Virunga Palace. Adventurous travelers may like the mountain biking at this guesthouse. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and luggage storage
A front-desk safe, smoke-free premises, and multilingual staff
Room features
All guestrooms at Urugano Virunga Palace include comforts such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
Bidets, tubs or showers, and hair dryers
Cookware/dishes/utensils, heating, and daily housekeeping
Languages
English, French, Swahili
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Roundtrip airport shuttle (surcharge)
Food and drink
Free continental breakfast available daily 6:00 AM–10:00 AM
1 restaurant
1 bar
Things to do
Free bicycle rentals
Hiking/biking trails
Mountain biking
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Garden
Terrace
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Accessible bathtub
Assistive listening devices available
Grab bar near toilet
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Sign language-capable staff
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)
Wheelchair-width doorways
Wheelchairs available on site
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Bathtub or shower
Bidet
Hair dryer
Towels
Food and drink
Cookware/dishes/utensils
More
Electrical adapters/chargers
Iron/ironing board
Slippers
Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Renovations and closures
This property is closed from August 22 2023 to August 20 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets stay free
Welcoming dogs only
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
Property is also known as
Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza
Frequently asked questions
Is Urugano Virunga Palace pet-friendly?
Yes, dogs are allowed at this property.
How much is parking at Urugano Virunga Palace?
Self parking is free at this property.
What time is check-in at Urugano Virunga Palace?
Check-in start time: noon; Check-in end time: 11:30 PM.
What time is check-out at Urugano Virunga Palace?
Check-out is at 10:00 AM.
Does Urugano Virunga Palace provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Urugano Virunga Palace located?
Situated in Muhoza, this guesthouse is within 1 mi (2 km) of Cathedral of Ruhengeri and Shyira Diocese Cathedral. Musanze Modern Market is 1.6 mi (2.5 km) away.
Urugano Virunga Palace Reviews
Reviews
9.0
Wonderful
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