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"Wonderful lobby people. Great English breakfast, comfy bed, very nice room"

"The only down side was the parking! As there was a conference, there were no parking spaces. We were given an emergency parking space though. "

"It was great"

"HOTEL UNDER RENOVATIONS. BEAUTUFUL ROOM. EXCELLENT BREAKFAST. "

"This is may second visit to this hotel and it was great. Thank you"

"The staff are all incredibly friendly and the room was beautifully spacious - we were in the anexe right opposite the spa. We arrived slightly early and foud that our room was ready. This hotel does have a nice spa - there is one steam room, a sauna, a jacuzzi, a pool, treatment rooms and a relaxation room upstairs. The steam room did have a few loose tiles which was off-putting but it was fine otherwise. The room service is of high qualify with a sizeable portion; there is free gin provided in the room but you would have to pay for tonic - still a nice touch. It was also great to have a nespresso machine in the room. The continental breakfast was nice, although we waited a long time for coffee; presumably that's only the result of each guest being offered a handmade coffee rather than your standard french-press that's usually on offer. The coffee was great when it did come. Overall, I would highly recommend this hotel. "

"Very friendly, helpful and hard working staff. Spotlessly clean, bright airy room. Would definitely stay here again."

"The hotel is ‘of its day’ in style and furniture but the warm welcome and helpfulness of staff made up for the slightly tired decor. Friendly Resturant staff and excellent tasty breakfast. All in all, with good transport links, near to beach and decent facilities it’s a great place to stay. "

"Great place to stay at a location bang in the heart of Bournemouth"