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"Hotel has great value. Complimentary shuttles to the beach lounge, and complimentary city tour. I like that the hotel has metered taxis."

"My stay at ITC Hotels was nothing short of exceptional. From the moment I arrived, the hospitality and attention to detail stood out. The check-in process was seamless, and the staff were warm, welcoming, and highly professional. Rooms & Comfort: The room was spacious, elegantly designed, and equipped with modern amenities. The bed was incredibly comfortable, and the housekeeping team ensured that everything remained spotless throughout my stay. Amenities & Facilities: The hotel boasts excellent facilities, including a well-equipped gym, a relaxing spa, and a beautiful pool area. The attention to sustainability and eco-friendly practices was also impressive. Service & Hospitality: The staff went above and beyond to make the stay comfortable. From concierge assistance to in-room services, their professionalism and warmth made a lasting impression. Overall Experience: ITC Hotels offers a perfect blend of luxury, comfort, and top-notch hospitality. Whether you’re traveling for business or leisure, it’s an excellent choice for an unforgettable stay."

"Excellent staff managing wonderful property "

"This is my third time staying at Cinnamon Red on a trip to Sri Lanka. Really conveniently located to offices, shopping, entertainment. Staff is extremely attentive and helpful. Breakfast buffet is fantastic. If you are there, don’t forget to try the local favorites hoppers, string hoppers and Kiribati. Definitely will stay there on my next trip. "

"We loved the staff, they were amazing, they went above and beyond to make us feel at home, especially your staff member Samantha, he made our stay comfortable, I will not hesitate to stay at the Cinnamon Grand, in my future travels, thank you."

"Probably the best in Srilanka"

"I love these old heritage hotels and this didnt disappoint - very atmospheric and a whos who of famous people have stayed - nice friendly staff, nice pool, had a big sea view balcony room "

"It was great. Staff were friendly and accommodating and very professional. As this hotel becomes more established it will definitely become a top hotel in Colombo!"

"Very nice stay in a well located hotel. No complaints."