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"We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back. "

"Overall this our stay at this property was poor considering how much we paid per night. The laundry room was very cluttered and dirty with dead bugs everywhere. The dryer not working and there was no space to hang any of our clothes to dry. One night we had an awful sleep because of noisy guests beside us, who had a party until about 2-3am (despite the very clear quiet hours / no party rules). My husband and I had to manage these guest and the party on our own in the middle of the night. When we notified the owner/property manager, it took over a month to get back to us with communication that the owner disapproved of any kind of refund or compensation for this experience. I would not recommend this place to anyone or book again in the future. "

"So close to the ski lifts, would stay again! "

"Our third time and still loving our stay. Property is very well maintained. "

"The Chalet was informal and very welcoming. The staff is amazing and helped us every day with dinner reservations. The onsen on site was terrific, and the breakfast was delicious. We will return!"

"Amazing hotel with a huge onsen! The breakfast buffet was very large and the dinners that we ordered at the cafe were delicious and convenient. The massage chairs were the cherry on top!"

"Spacious and very close to slopes. Tucked away at edge of Kitanomine side which made it quiet and easy to park. Kitchen had everything we needed, and there was washer/dryer. English directions for how to use everything. Would definitely stay again!"

"It’s quiet and gives a sense of seclusion .. it’s great for unwinding. Furniture is alittle weathered and they expect you to sort out your garbage before checking out . "

"We loved our stay at Kashiwa house. Jane was an excellent hostess and made us feel right at home. The house is well equipped and close to the ski lifts. The beds were super comfy and we all enjoyed our holiday stay."