You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Quality Suites. In addition to a fireplace in the lobby and a gym, guests can connect to free WiFi in public areas.
Additional perks include:
An indoor pool
Free self parking
Express check-out, coffee/tea in the lobby, and smoke-free premises
A front-desk safe, a vending machine, and an elevator
Guest reviews say great things about the helpful staff
Room features
All 82 rooms boast comforts such as air conditioning, as well as perks like free internet and safes.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
32-inch LED TVs with premium channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 6 AM–9 AM
1 coffee shop/cafe
Coffee/tea in common area(s)
Things to do
Fitness center
Indoor pool
Family friendly
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed
Conveniences
Elevator
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Wheelchair-accessible path to elevator
More
Fireplace in lobby
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
32-inch LED TV
Cable channels
Pay movies
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown
Frequently asked questions
Does Quality Suites have a pool?
Yes, this property has an indoor pool.
Is Quality Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quality Suites?
Self parking is free at this property.
What time is check-in at Quality Suites?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.
What time is check-out at Quality Suites?
Check-out is at 11 AM.
Where is Quality Suites located?
Located in the heart of Morristown, this hotel is within a 15-minute walk of Manley Plaza, Fountain Plaza, and Cherokee Crossing. Merchants Greene and Fountain Plaza Mall are also within 1 mi (2 km).
Quality Suites Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
I rarely leave unsavory reviews unless absolutely needed and I feel as though this place warrants so.
We thought it was closed when we arrived but half the town looks similar. The gentleman at the front seemed bothered I was checking in. Maybe I was interrupting vaping and TikTok scrolling?
The building looks like it had survived the initial zombie takeover and as we came across it, decided that the holes and smelly carpet were okay enough.
I’m honestly not sure who their housekeeping service was or when they work.. it looks like they’ve been off on their own vacation?
The suite only had two towels so we had to “bother” for some of extra’s and same with the sheets for the pullout bed. No bugs though, that’s a nice touch.
Lesson learned, don’t just book the link that hubby sends, read the reviews and such first.
Jessica
Stayed 1 night in Sep 2024
6/10 Okay
Verified traveler
27 August 2024
Liked: Staff & service
Verified traveler
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveler
13 August 2024
Liked: Room comfort
When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.