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"The bartender/ server in the restaurant was very helpful, given that we were close to the time lunch was no longer being served. He also brought us a light snack in the evening when we went to the bar for a drink."

"Very friendly and welcoming front desk, gave assistance with parking, shopping and restaurants"

"Stayed here while wife medically treated for severe trauma from a hiking fall …. Hotel met Marriott standards; all staff were exceptional with their compassion, assistance, and ability to navigate language challenges; in one word: superlative!"

"Excellent value and location for three-to-four day visits to Genoa. Breakfast price very reasonable and with wide availability. However, the dining room can be very crowded and can be a bit chaotic, as it is laid out. Otherwise all other other aspects were very good. Staff super friendly and helpful. Would stay here again."

"Very helpful front desk staff."

"We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!"

"Great location, close to acquarium. Stunning Junior Suite overlooking the harbor. Great breakfast "

"clean friendly staff"

"What a beautiful hotel and location. Center to everything and with a gorgeous view. I highly recommend it. If you stay here, I recommend for dinning option Mustafa restaurant right next to the hotel. "