Sandcastles Beach Resort Reviews, Deals & Photos 2025

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Enjoy your dream getaway at this family-friendly haven where every day is an opportunity to relax on the beach or have fun in the sun.

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Dates

February 2025

March 2025

Comfort Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV

Overview
Rooms
Location
Policies

Popular amenities

Bar
On private beach
Breakfast available
Spa
Room service
Gym

SAR 875 total

includes taxes & fees

28 Feb - 1 Mar

Room options

All rooms

1 bed

2 beds

Showing 9 of 9 rooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Bedrooms, Kitchen

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

121 sq m
Sleeps 4
2 Queen Beds

Comfort Apartment, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

Sleeps 2
1 Queen Bed

Comfort Apartment, 1 Bedroom, Kitchen

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

Sleeps 2
1 King Bed

Comfort Apartment

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

836 sq m
Sleeps 3
1 Queen Bed

Basic Room, 1 Bedroom, Kitchen

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

102 sq m
Sleeps 2
1 Queen Bed

Studio, Kitchen

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

557 sq m
Sleeps 2
2 Twin Beds

Basic Room, 1 Queen Bed, Kitchen

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

Sleeps 2
1 Queen Bed

Comfort Studio

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

93 sq m
Sleeps 2
1 Queen Bed

Comfort Apartment, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Flat-screen TV

Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Parking included
Free WiFi

SAR 429 total

includes taxes & fees

27 Feb - 28 Feb

About the neighborhood

Main Street, Ocho Rios, St. Ann

What's nearby

Turtle River Park - 1 min walk
Turtle Beach - 4 min walk
Ocho Rios Fort - 15 min walk
Mystic Mountain - 4 min drive
Dunn's River Falls - 6 min drive

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

‪Boulangerie - ‬11 min walk
‪Miss T's Kitchen - ‬14 min walk
‪Cafe Express - ‬3 min walk
‪Mother`s - ‬12 min walk
‪Passage To India - ‬6 min walk

About this property

Sandcastles Beach Resort

Family-friendly resort near Jamaica Beaches

Located close to Ocho Rios Fort, Sandcastles Beach Resort provides a beach bar, a terrace, and a garden. Active travelers can enjoy fitness classes at this resort. Treat yourself to a manicure/pedicure or a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.

You'll also enjoy the following perks during your stay:

An outdoor pool
Free self parking
Limo/town car service, full breakfast (surcharge), and an outdoor tennis court
Supervised childcare (surcharge), 1 meeting room, and a nature reserve

Room features

All guestrooms at Sandcastles Beach Resort include thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes.

Other amenities include:

Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with cable channels
Balconies, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Limo/town car service
Shopping center shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 6 AM–9 AM: USD 10-20 per person
1 restaurant
1 beach bar and 1 bar
Room service available

Things to do

24-hour fitness center
Fitness classes
Full-service spa
Outdoor pool
Outdoor tennis court
Playground

Family friendly

Babysitting (surcharge)
Kitchen
Laundry facilities
Microwave
Outdoor pool
Playground
Refrigerator
Separate dining area
Soundproofed rooms
Supervised childcare (surcharge)

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business center
Conference center
Meeting room

Outdoors

Garden
Nature reserve
Picnic area
Private beachfront location
Terrace

Spa

Manicures and pedicures
Massage - deep-tissue
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Spa open daily

Accessibility

This property does not have elevators

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels

Entertainment

Cable channels
Flat-screen TV

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware/dishes/utensils
Dining room
Freezer
Kitchen
Microwave
Oven
Refrigerator
Stovetop

Outdoor space

Balcony

Iron/ironing board
Safe
Separate sitting area
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 5:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: USD 30 per accommodation, per stay
Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately USD 10 to 20 per person
Airport shuttle fee: USD 170.00 per vehicle (roundtrip)
Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

We should mention

This property does not have elevators

Guests under 16 years old are not allowed in the spa

Property is also known as

Sandcastles Ocho Rios Condo

SandCastles Resort

SandCastles Ocho Rios

Sandcastles Resort Jamaica

Sand Castles Resort Jamaica/Ocho Rios

Sand Castles Ocho Rios

Sand Castles Hotel Ocho Rios

SandCastles Ocho Rios Hotel

SandCastles Hotel

Sandcastles Beach Resort Ocho Rios

Sandcastles Beach Ocho Rios

Sandcastles Resort Ocho Rios

Sandcastles Beach Resort Resort

Sandcastles Beach Resort Ocho Rios

Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

Does Sandcastles Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles Beach Resort?

Self parking is free at this property.

What time is check-in at Sandcastles Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Sandcastles Beach Resort?

Check-out is at 11:00 AM.

Does Sandcastles Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 170.00 per vehicle applies.

Where is Sandcastles Beach Resort located?

This family-friendly Ocho Rios resort is within a 5-minute walk of Turtle River Park and Jamaica Beaches. Dunn's River Falls is 2.2 mi (3.5 km) away.

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Sandcastles Beach Resort Reviews

5.2

5.6/10

Cleanliness

5.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

10/10 Excellent

Berchum

30 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

14 March 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I liked the friendly staff and the convenient location, was right on the beach

Stayed 4 nights in Mar 2023

2/10 Terrible

Lakisha

18 February 2025

Disliked: Cleanliness, staff & service, amenities

This place should not be listed on any booking site. Only as air b & b’s. I picked this place because of the location and amenities, Ocean front with a stove and close to bars and restaurants. Unfortunately I was not able to check in at the location. This place is not a resort! No computer and no way to contact or locate your reservation. This information should be listed and noted by Expedia prior to my arrival,So I was stranded in Jamaica on my birthday, out of the country, with no where to stay. An Expedia representative did assist me, in finding a new location. I was so anxious I agreed to the first location. Which meant I didn’t get the stove, beach front, and location to certain restaurants that I had planned my trip around. Did I mention it was my birthday. Ok. I did contact sandcastle the day before to let them know my flight arrives at 5pm, so I wanted to know how to check in. He said, “as long as you’re here by 10pm, you should be fine.”I arrived around 9:40pm. And yes, the young lady at the desk left at 10pm. Which meant I had to go find somewhere else to stay. I ended up staying at Sago Palm, which was a really nice hotel. To this day, 1/28/25, I still haven’t heard anything from sandcastle 6 days after my check in date. I am doing everything in my power to remove this place as a resort location. This should be illegal, it’s definitely scam likely! I’m not saying your experience will be the same, just make sure you get an exact address before you head to Jamaica.

Stayed 4 nights in Jan 2025

10/10 Excellent

loraine

12 September 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean quiet

Stayed 3 nights in Sep 2023

4/10 Poor

Marjorie

23 July 2023

Disliked: Staff & service

The property is convenient to shopping. Housekeeping was unimpressive

Stayed 4 nights in Jul 2023

4/10 Poor

Garnett

22 October 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.

Stayed 4 nights in Oct 2023

10/10 Excellent

Yvonne

11 July 2023

Quiet, however, since there are no elevators, help with our suitcases would be nice

Stayed 7 nights in Jul 2023

6/10 Okay

Coralee

12 February 2024

Liked: Property conditions & facilities

Disliked: Staff & service

No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.

Stayed 2 nights in Feb 2024

10/10 Excellent

Sadian

23 August 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch

Stayed 7 nights in Aug 2023

2/10 Terrible

yolanda

29 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.

2/10 Terrible

Paula

9 April 2024

Disliked: Property conditions & facilities

There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.

Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

29 August 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away

Stayed 2 nights in Aug 2023

4/10 Poor

Eartha

27 November 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!

Stayed 3 nights in Nov 2023

2/10 Terrible

yolanda

29 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

They do not answer calls nor text messages. No housekeeping services at all. Mold on the bathroom ceiling and sink. Missing lightbulbs in every room. Front desk sends messages also withoutaresponse. I will never return.

4/10 Poor

RICHARD

21 February 2023

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Unable to get any assistance with any needs. Staff was not friendly Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable. They never removed dirty towels daily even though we were told they would. Staff not friendly

Stayed 4 nights in Feb 2023

4/10 Poor

Jheanell

18 February 2024

Disliked: Cleanliness, property conditions & facilities

Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.

Stayed 3 nights in Feb 2024

2/10 Terrible

CANUTE

15 August 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON

2/10 Terrible

Cecelia

4 December 2022

Disliked: Staff & service, amenities, property conditions & facilities

When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.

2/10 Terrible

Gregory

10 February 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Sanguanell

8 January 2025

Stayed 2 nights in Dec 2024

6/10 Okay

Melvin

24 July 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.

Stayed 6 nights in Jul 2024

6/10 Okay

NAKIYA

14 March 2024

Liked: Cleanliness

Stayed 3 nights in Mar 2024

2/10 Terrible

Sherin

4 March 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2024

8/10 Good

Delores

16 February 2024

Stayed 6 nights in Feb 2024

8/10 Good

Clive

17 January 2024

Stayed 3 nights in Jan 2024

Sandcastles Beach Resort

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Photo gallery for Sandcastles Beach Resort

Reviews

Popular amenities

Room options

View all photos for Room, 2 Bedrooms, Kitchen

Room, 2 Bedrooms, Kitchen

Highlights

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Comfort Apartment, 1 Bedroom

Highlights

View all photos for Comfort Apartment, 1 Bedroom, Kitchen

Comfort Apartment, 1 Bedroom, Kitchen

Highlights

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Comfort Apartment

Highlights

View all photos for Basic Room, 1 Bedroom, Kitchen

Basic Room, 1 Bedroom, Kitchen

Highlights

View all photos for Studio, Kitchen

Studio, Kitchen

Highlights

View all photos for Basic Room, 1 Queen Bed, Kitchen

Basic Room, 1 Queen Bed, Kitchen

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Comfort Studio

Highlights

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sandcastles Beach Resort

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Guest services

Business services

Outdoors

Spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Sandcastles Beach Resort Reviews

Reviews

5.6/10