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Sentrim Castle Royal Hotel

3.0 star property
Unwind amidst Mombasa’s rich history while sipping coffee from our café or browsing through our gift shop for unique treasures.

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Photo gallery for Sentrim Castle Royal Hotel

City view from property
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is SAR 215
SAR 253 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Pillow menu
Renovated in 2023
Premium bedding
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Pillow menu
Renovated in 2023
Premium bedding
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Pillow menu
Renovated in 2023
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 3 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Moi Avenue, Mombasa, 0800

What's nearby

  • Mombasa Island - 15 min walk
  • Fort Jesus - 2 min drive
  • Mombasa Marine National Park - 6 min drive
  • Wild Waters - 8 min drive
  • Nyali Beach - 26 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 24 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬10 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬5 min walk
  • ‪Tarboush Cafe - ‬9 min walk
  • ‪Qaffee Point - ‬5 min walk
  • ‪Urban Street Food - ‬3 min walk

About this property

Sentrim Castle Royal Hotel

Hotel rejuvenated in 2023 and located near Mombasa Island
Located close to Fort Jesus and Mombasa Marine National Park, Sentrim Castle Royal Hotel provides shopping on site, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A banquet hall, wedding services, and an elevator
  • A 24-hour front desk, meeting rooms, and luggage storage
Room features
All 68 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 1
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:30 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 50.0 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:30 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Castle Royal
Castle Royal Hotel
Sentrim Castle
Sentrim Castle Hotel
Sentrim Castle Royal
Sentrim Castle Royal Hotel
Sentrim Castle Royal Hotel Mombasa
Sentrim Castle Royal Mombasa
Sentrim Royal Castle Hotel
Sentrim Royal Hotel Mombasa
Sentrim Castle Royal Hotel Hotel
Sentrim Castle Royal Hotel Mombasa
Sentrim Castle Royal Hotel Hotel Mombasa

Frequently asked questions

Is Sentrim Castle Royal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sentrim Castle Royal Hotel?

Self parking is free at this property.

What time is check-in at Sentrim Castle Royal Hotel?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 10:30 AM–6:00 PM for a fee.

What time is check-out at Sentrim Castle Royal Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Sentrim Castle Royal Hotel located?

Located in the heart of Mombasa, this hotel is within 1 mi (2 km) of Mombasa Island and Fort Jesus. Mombasa Marine National Park and Haller Park are also within 6 mi (10 km).

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Sentrim Castle Royal Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 114 reviews
Rating 8 - Good. 32 out of 114 reviews
Rating 6 - Okay. 39 out of 114 reviews
Rating 4 - Poor. 17 out of 114 reviews
Rating 2 - Terrible. 7 out of 114 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.
Stayed 2 nights in Mar 2023

8/10 Good

Dayo

Stayed 1 night in Aug 2024

8/10 Good

Yuka

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

prince emeka

Stayed 8 nights in Apr 2024

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

AKIRA

Stayed 3 nights in Nov 2023

4/10 Poor

Hae Won

Stayed 2 nights in Jun 2023

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel historique,le seul bon hôtel à être ouvert en juillet 2022 dans le centre de Mombassa. Sa terrasse n’a pas changé depuis la construction de l’hôtel.Un hôtel mythique.
Stayed 3 nights in Jul 2022

8/10 Good

Hakimuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people, nice breakfast.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Mir hat nichts gefallen,so kann man ein Hotel nicht anbieten!!!
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

6/10 Okay

Masud, UK

Disliked: Amenities, property conditions & facilities
Good central location to explore Mombasa island. Needs some modernisation.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
熱帯モンバサも朝夕は涼しいのだがホテルの部屋は灼熱地獄でクーラーは全く効いていない と言うかクーラーから熱風が あまりに暑いので裸で寝るしかないが裸でも眠れない暑さだった モンバサもホテルの部屋の暑さ以外はいかが 部屋の中の暑さは最悪
Stayed 1 night in Dec 2018

8/10 Good

Paul, Dubai

Liked: Cleanliness, staff & service
Very convenient location with a sense of history. The property is getting tired and needs some renovation. It is good value and I will continue to stay there when I visit Mombasa.
Stayed 1 night in Aug 2018

8/10 Good

Bemwero, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
町中で便利、歴史的建造物の風格
長旅の途中で疲れをとるのに最適。なんといっても植民地時代の初期の建物なので風格があります。ここに着くとほっとします。８月４～６日、１０日と４泊しました。部屋は十分な広さがあり、落ち着けます。７日の朝は６時に出発と慌ただしかったのですが、頼むとちゃんと６時前に朝食を用意していただけました。１０日に泊まった部屋はトイレの便器から水漏れがあったのが、ちょっと残念でした。スタッフは皆フレンドリーで、テラスでの食事も美味しかったです。
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Castle ruin
The Sentrim Castle Royal Hotel is an historic place in Mombasa. Unfortunately, as castle, is breaking in pieces, and for the royal, there is nothing remaining of what it could have been. I got a room in the five floor extension built without lift !!! but was kindly moved to the old building, with a lift, but where an exhausted AC heates more than cooles the room. One of the features of these old building or new extension rooms are their dirty walls, including spots of mosquitos the clients crushed, sometimes blood included. The furniture is old, the curtains are dusty. I only got one towel in my room, for all purposes, body, hands and floor. The cold water faucet was broken and the shower water jet got no pressure, just kind of dropping ... For unknown reasons the hotel stills holds two stars and I was charged 100 USD, a scam !!! I was also charged for a cappucino I got instead of my breakfast. It is not a consolation, but the staff was nice.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for business
Ideal for business
Stayed 1 night in Feb 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Solo, Los Angeles, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Renovation Needed
I stayed 4 nights. The room furniture was outdated and needs modernizing. The bathtub fixtures were rusted, in particular the grab bars. Not little specks of rust but full-on (90%) rusted out. Didn’t feel safe even touching them to get in and out the tub. Each morning the bathtub had 3-4 centipedes in it. Water pressure and temperature weren’t adequate. The room wasn’t cleaned daily as evidenced by the bathtub ring and wash basin residue. Pay more and stay someplace else. Very disappointed.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪
部屋に置いていた荷物の一部が盗難にあいました。セキュリティ管理を疑います。地球の歩き方には高級と分類されていたのに。他の人も同日盗難にあったようです。
Stayed 2 nights in Dec 2017

2/10 Terrible

John patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there !!!!
Abusive staff. Extra costs. No view. Rubbish place
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Anna, UK

Liked: Cleanliness, staff & service, room comfort
Much better visit than last time!
I think the room you get definitely impacts the success of your stay at this hotel. Even though the rooms are somewhat tired and in desperate need of renovating, the room at the back of the hotel was just what I needed after my exhaustive journey and for the conference calls I needed to make. The staff were lovely as always, and the food was great! If only the hotel was renovated and the lift fixed, it would be getting a complete 5 from me!!
Stayed 2 nights in Sep 2017