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Best Western Moffat House Hotel

3.5 star property
Georgian hotel with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Moffat House Hotel

Breakfast, lunch, dinner served; Modern European cuisine
Exterior
In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Twin Bed, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Classic Room, 1 Twin Bed, Non Smoking

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Classic Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Classic Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Four Poster Bed)

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Room, 1 Queen Bed, Non Smoking (Four Poster Bed)

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Club Room, 1 King Bed, Non Smoking

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Classic Room, Non Smoking

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Cottage, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Cottage, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Renovated in 2016
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
High Street, Dumfriesshire,, Moffat, Scotland, DG10 9HL

What's nearby

  • Moffat Woolen Mill - 5 min walk - 0.5 km
  • Annandale Way Trailhead - 7 min walk - 0.6 km
  • The Green Frog - 13 min walk - 1.2 km
  • Southern Upland Way Trailhead - 3 min drive - 3.0 km
  • Devil's Beef Tub - 7 min drive - 8.4 km

Getting around

  • Lockerbie Station - 18 min drive
  • Glasgow (PIK-Prestwick) - 91 min drive

Restaurants

  • ‪The Old Stables - ‬4 min drive
  • ‪The Coachman Bar - ‬2 min walk
  • ‪The Rumblin Tum - ‬1 min walk
  • ‪Cafe Ariete - ‬1 min walk
  • ‪Hugos - ‬1 min walk

About this property

Best Western Moffat House Hotel

Hotel by the river, revitalized in 2016
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Moffat House Hotel. The on-site Modern European cuisine fine-dining restaurant, Hopetoun Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and babysitting, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), meeting rooms, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and an elevator
Room features
All guestrooms at Best Western Moffat House Hotel offer comforts such as 24-hour room service, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, German, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hopetoun Restaurant
  • Adams Lounge

Family friendly

  • Babysitting services
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 per person
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Best Western Hotel Moffat
Best Western Moffat
Best Western Moffat Hotel
Best Western Moffat House
Best Western Moffat House Hotel
Hotel Moffat
Moffat Best Western
Moffat Hotel
Moffat House
Moffat House Hotel
BEST WESTERN Moffat House Hotel Scotland
Best Moffat House Hotel Moffat
Best Western Moffat House Hotel Hotel
Best Western Moffat House Hotel Moffat
Best Western Moffat House Hotel Hotel Moffat

Frequently asked questions

Is Best Western Moffat House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Moffat House Hotel?

Self parking is free at this property.

What time is check-in at Best Western Moffat House Hotel?

Check-in begins at 2 PM.

What time is check-out at Best Western Moffat House Hotel?

Check-out is at 11 AM.

Where is Best Western Moffat House Hotel located?

Situated on a river, this hotel is within a 10-minute walk of Moffat Woolen Mill and Annandale Way Trailhead. The Green Frog and Moffat Golf Club are also within 1 mi (2 km).

Best Western Moffat House Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 64 reviews" "
Rating 8 - Good. 26 out of 64 reviews" "
Rating 6 - Okay. 10 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

B, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best room in the house
Room 12 Yellow / Black warning tape on entrance to corridor King size bed ! Two singles shoved together. Decor : Very tired very very tired. Smell : Indescribable Shower : Very hot or Very hot, unajustable Kettle: Not sure what has happed to the Kettle, could have used as a grill.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

stuartsere, lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, really nice staff
The best, best western hotel I've stayed in
Stayed 1 night in Aug 2017

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Jo, Stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling home from the Highlands
Moffat seemed the perfect overnight stop and we couldn't have been more pleased with the choice of our hotel, we stayed in the Cottage which was perfect for our family. It was spotlessly clean and had everything to make our stay enjoyable. The staff in the hotel were helpful and friendly at all levels. The food in The Oaktree was delicious. We would definately stay again.
Stayed 1 night in Jul 2017

2/10 Terrible

Mary Dell

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible experience! Don't stay here.
My brother and I were in separate rooms for two nights. The first morning, when I tried to take a shower, no water came out of the hot water faucet (I don't mean that the water was cold, I mean that NO WATER came out of the faucet). I tried to call the front desk but my telephone didn't work. I had to put on clothes and walk across the parking lot in the rain to get to reception, and when I arrived, there was only the cook available and she couldn't do anything. I went to my brother's room (in the main building) and took a luke warm shower (he had had hot water earlier, but by 7:30am the hot water was no longer hot). After breakfast, I explained the situation to the receptionist on duty and asked that the shower and telephone be fixed by the time I returned from our day of touring. When I returned that afternoon, the receptionist told me that both the shower and telephone had been fixed. I went to my room and into my bathroom to try it and still no water came out of the hot water faucet. I went back to reception to tell her and she came to my room to see for herself. Still no water would come out of the hot water faucet. And the telephone had not been fixed. She moved me to another room for the night. I would not recommend this hotel and in fact, I own a tour company and am going to find another hotel for my groups. I spoke with several of the hotel employees, and with the exception of one who had worked there for several months, all had been employees for a few days or weeks
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Just a over night stop nice experience
Stayed 1 night in May 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
What a lovely building in a beautiful setting. Everyone was very kind and helpful. We'll be back.

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
Very good service. The King bed is actually two single mattresses together, which is okay as long as you stay to one side of the gap. No complaints though - will come again. Outstanding for the price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a pretty Scottish town. The restaurant was good, but breakfast was overpriced - costing more than some of the mains on the evening menu.

10/10 Excellent

Karen, Jedburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On Moffat main Street
First time at this hotel would, definitely use again.

10/10 Excellent

Tim S, Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in an attractive small town.
Moffat House met all our requirements and would not hesitate to stay there again.

10/10 Excellent

Simon , Newport Pagnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet town near M74
We discovered this lovely hotel a few years ago and now always use it when travelling to northern Scotland. Always clean with friendly staff. Breakfast is superb.

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
A little dated
Hotel clean but a little dated. Great location

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Handy for the lovely town
My room was a single. Not good value for money. £45 without breakfast. Shower room was very small. Single bed was comfy and it had tea/coffee and a tv. Needed a freshen up.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel in Moffat
Friendly staff. Central location. Convenient to public transport. Picturesque architecture and streetscape. Quiet location.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable, friendly and helpful staff, good food and value for money. Only downside was being on second floor which was a bit of a problem with dogs and a husband who is about to have a hip replacement!

6/10 Okay

Craig

Liked: Staff & service
Disliked: Room comfort
not so good room above wash area , tumble dryer and washing machines , on at 7 am

8/10 Good

Verified traveler

Liked: Staff & service
Pleasant hotel in Moffat.
Excellent staff very helpful. Able to accommodate our family for breakfast at the last moment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lorraineb, midlothian

Liked: Cleanliness, staff & service, room comfort
Nice enough
Just stayed one night, room was clean, bed comfortable. Staff friendly and helpful.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Reception and bar service very slow. Whole set-up felt a little tired.

10/10 Excellent

Robert, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean reasonable prices

8/10 Good

Stephen

Liked: Cleanliness, room comfort

8/10 Good

John, Sussex

Liked: Staff & service, room comfort
One to note for the future
Good location close to the mother way without noise ,all the eating/drinking places plus useful shops , plenty of pleasant walks and activities .