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"Excellent care to the details of my needs, since I walk with a cane (stick.) Built for business and convenience to transportation. Not step-free for with those with disabilities who need more than I required for a stay. (for example: entrance from the street is a high step up, to a revolving glass door. Also, bar/informal restaurant has a few steps up. ) But staff are gentle and immediate in their assistance to manage these shortcomings that keep it from truly accessible by lending a hand or an arm upon which to lean.) ALL staff were excellent! My stay: 4 nights, May 2025 with a wet-shower bathroom, on the 5th floor. Elevators were quick for changes of levels. ( buffet breakfast dining was in the hotel's -1 floor, below street level.) A wonderful front desk person is Andrea, who saw to my quick change of Taxi, a box breakfast-to-go for my last day's needs, and always cheerful greeting. He is a perfect host for this hotel. Housekeeping's wonderful person, Nelle was quick to lend assistance as well as perform all her tasks. She is kind and skilled in handling the hotel's occupants. As a solo traveller, I recommend this hotel, The Starhotels Excelsior, that is geared to groups also makes an individual comfortable and welcome. I arrived by train, was delighted for the easy location directly opposite the Bologna Central Station. Then on departure, by taxi to the Bologna Marconi Airport. Perfectly managed at this busy location of the Excelsior Hotel. "

"The staff were excellent. The food/dining were well above and beyond what I’ve come to expect from a hotel. The gym had minimal equipment but its location on the top floor provides a beautiful view of the sunrise if you’re willing to get up early enough. "

"Great hotel with an amazing breakfast. My kids loved trying a different pastry every morning for a week and I loved the cappuccinos."

"Great location, clean with nice rooms, great breakfast and really helpful staff!"

"My wife and I had a great one week stay. The only complaint I have is that I ordered the Birthday cake in the room. This surprise was for my wife, whose birthday is on the 14th and the cake was in the room upon our arrival on the 11th. But, hey...it's cake! Everyone on the staff was friendly and helpful even though my wife and I don't speak Italian. I would proudly recommend this establishment to all!"

"The perfect location in close proximity to Bologna airport. Staff were friendly and extremely helpful in organising transport to the airport for an early morning flight. "

"Really good hotel. Great location very clean and good breakfast choice. Staff very pleasant "

"Lovely hotel close to the centre. Very quiet, though a very nice street with bars nearby (via dei Gallucci)."

"Rooms are spacious, clean and refreshed everyday. The location/ambience was nice and serene. Not far from Modena city centre at all. Breakfast options were decent. Dinners at the restaurant were great & the sommelier was really good- she offered the best wine native to the region 😃 which I thoroughly enjoyed! Highly recommend 💯."