The check in employee on 2/20/24 was very kind, attentive and very helpful! The continental breakfast lady was RUDE! She sat at a table in front of the TV ignoring me when I asked what was in the silver skillet that was closed, I didn’t know if I could open it or she was in the process of cooking something. When she did finally give me the time of day she made a hand motion that I was bothering her. A few minutes later I asked if one of the coffee carafes were decaf, she said she’d make some decaf if I wanted it, twenty minutes later still no decaf made while she sat watching TV. She then finally made it I waited smitten minutes and never told me it was ready, my husband said he thinks she brought it out, the large coffee thermos wasn’t put together, I couldn’t draw the coffee out, at this time she was sitting in a different chair with her back to the counters, the desk clerk was facing the counter, I said to her something is wrong with the thermos, she ignored me and said to her coworker, the desk clerk, something about me needing help with the coffee, he hit up to help me. By this time I had to go back to my room and was walking out with a yogurt, she told the desk clerk I was taking food out of the area, he told me to put it back, that I couldn’t take food out of the area, then she said under her breath, there’s sign’s everywhere….very rude!!!!! Not sure why I couldn’t take a yogurt out when they sell chips and pop and found remnants of that all over the hotel floors.