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"The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque. "

"Amazing little Japanese inn. Private onsen and the lounge had so much character"

"The room was clean and smell good. Also, it has a nice public bath."

"We picked this hotel to stay at while visiting Matsumoto because it was budget friendly and we were headed farther south to our next stop and I think it was a good pick except that the closest train was nearly a mile walk. Otherwise, the public bath, free buffet breakfast, eco-consciousness, and friendly staff made this stay great! As westerners we are used to a bit more space so the bathroom felt a little constricting but there was actually some closet space which we didn't have in some of our other smaller Japan lodging spots! "

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"Wonderfully designed hotel in the middle of beautiful Narai. Excellent food and helpful staff. The only difficulty was finding my room after dinner!"

"Breakfast is fabulous."

"Convenient and so comfortable, would highly recommend. Great value for money. "

"There are a lot of clutter in the hotel lobby, which makes it feel messy. The hotel looks a bit old, though it is clean. I arrived at the hotel after 10 o'clock at night. When I entered the door, I couldn't see the check-in counter. I went to a counter on the right. There was a card showing “ 百名湯認定証 ”, and add water room “加湯室” was behind the counter. I was about to search everywhere I could in the hotel, when suddenly I saw a man at the far end of the left side, so I chased after him and asked if he was a hotel staff. It turned out that the checkin counter was on the left, and I turned the wrong direction and went to the right. I was indeed frightened at that time when I couldn’t see anybody. Checkin was smooth with the help of the staff. If I haven’t been to the wrong direction, everything would be fine. The breakfast is delicious, and it is a semi-self-service style. Milk, rice, miso soup, bread, tea, etc. are all available for self-service. The mountain view from the restaurant is great."