The stay here was the worst I've ever had a hotel. While getting breakfast (and before checking out), housekeeping entered our room, threw away groceries we just purchased, and took my girlfriend's belongings to the counter. To top it off, there was a "do not disturb" sign I left on the door.
When speaking to the Ass. Gen. Manager, she immediately became defensive and uncooperative in finding a resolution to the matter. And said the general manager won't be available for a month.
The initial intrusion and inconvenience left us feeling violated, and has caused my girlfriend all kinds of anxiety. The assistant manager's response left me more upset and angry than the housekeeping incident.
I recommend finding another place to stay if you value your safety and security, especially if you are a lone female traveler. I'll never stay here again and highly recommend you find a place to stay with better management and customer service.
In addition to this incident, some toiletries like lotion and toothbrushes were missing initially and we only noticed after the housekeeping intrusion. Additionally, all of the rooms in the suite felt unsweeped or dirty. The fit and finish of the rooms was subpar. The flooring doesn't run all the way to the walls, there are nail holes with mission mirrors or paintings, and the adjustable shower wand rail ends up lowering to about 4 feet and is very difficult to raise up again.
A terrible experience from a bad assistant manager in 1star place.