Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

3.5 star property
Hotel with free airport shuttle, near Mall of America

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Indoor pool
Point of interest
Exterior
Point of interest
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub
The price is SAR 334
SAR 388 total
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
3 Appletree Square, Bloomington, MN, 55425

What's nearby

  • Nickelodeon Universe - 3 min drive
  • Mall of America - 3 min drive
  • Great Wolf Lodge Water Park - 3 min drive
  • Sea Life Minnesota Aquarium - 3 min drive
  • U.S. Bank Stadium - 16 min drive

Getting around

  • American Boulevard Station - 6 min walk
  • St. Paul - Minneapolis Station - 19 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 6 min drive

Restaurants

  • ‪Margaritaville - ‬3 min drive
  • ‪Hooters - ‬3 min drive
  • ‪Twin City Grill - ‬3 min drive
  • ‪Rainforest Cafe - Mall of America, Bloomingon - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Hotel near Mall of America
Located close to Nickelodeon Universe, Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel provides a free roundtrip airport shuttle, a grocery/convenience store, and a coffee shop/cafe. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, AiRECraft Bar and Grill, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a TV in the lobby, and laundry services
  • 11 meeting rooms, a billiards/pool table, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 430 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM - midnight
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: USD 12-30 for adults and USD 10-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • AiRECraft Bar and Grill

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (8937 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Frequently asked questions

Does Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

As of 22 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel on 27 Dhuʻl-Hijjah 2024 start from $103.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Self parking is available for USD 10 per night.

What time is check-in at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 75.00 (subject to availability).

Does Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight at scheduled times.

Where is Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel located?

Located in East Bloomington, this hotel is 1.1 mi (1.8 km) from Mall of America and 1.3 mi (2.1 km) from Nickelodeon Universe. University of Minnesota, Twin Cities and Xcel Energy Center are also within 12 mi (20 km). American Boulevard Station is 6 minutes by foot and Bloomington Central Station is 7 minutes.

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1005 reviews" "
Rating 8 - Good. 267 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 87 out of 1005 reviews" "
Rating 2 - Terrible. 62 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pam

Stayed 1 night in Nov 2024

10/10 Excellent

Shannon Star

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but the shower we had was horrible. It was for accessible which was fine, however, the way it is designed you had water over the whole floor and you could not raise the wand up without it falling down.
Stayed 1 night in Dec 2024

8/10 Good

carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is a bit outdated but pool is nice and had a very good Thanksgiving dinner spread
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location relative to the MSP Airport
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable hotel and convenient location near to the mall of america and the airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think you should find a way to have a heated pool. The water was so cold i couldnt enjoy it, so i went and got in the hot tub. The water in the hot tub was luke warm at best. This is my only complaint during my stay.
Stayed 1 night in Nov 2024

8/10 Good

Cheri

Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 2 nights in Oct 2024

4/10 Poor

Raven

Disliked: Cleanliness, property conditions & facilities
The initial appearance of the room was good until you look close. There were stains in the carpet and ceiling. There was a bed bug in the crease of one of the chairs. The lamp had spider/dust webs in the shade. The vanity mirror in the bathroom did not work. There was chipped paint by the lock on the outside of the door,which can bring a sense of uneasiness. My stay was very short, an overnight stay but I will never return to a Crown Plaza unfortunately. The ratings on expedia were deceiving.
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet clogged multiple times.
Stayed 2 nights in Oct 2024

8/10 Good

Cody

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the air port and offers long stay parking at a price of $20 per day
Stayed 1 night in Aug 2024

4/10 Poor

Tracey Jovan

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Some of the staff was great like Christian who was doing a double and didn't have a club about how breakfast works,but she did and amazing job..And Brain at the front desk was nothing but amazing he let me check in early with no charge he let me use 2 of my breakfast voucher on the same day only cause I was going to be at they hotel for breakfast this morning my flight was at 7am..The room i was in the wallpaper was peeling,Cob webs in the lobby window seall It was yo many not to see,so tbat lets me know they font dust..They pool and hot tub look old and out of date..Then I ask the other front desk guy about the breakfast voucher (that I paid for) and he asnwer me like he haf an attitude...(it was not Brain tho)No dog park for my dog but the hotel is dog friendly.. I will never stay back at this hotel..Thank you
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed for one night. Shuttle was easy and the drivers were friendly and helpful. Reception staff and wait staff in the hotel restaurant were friendly and helpful. The room- the area the room was in was dark and run down in the corridor. There were machines in the hallway making noise, it looked like they were de humidifiers. The skirting boards were torn off and some rooms had doors open. This was not mentioned when given the room. It would have been nice to have been told so I could decide to change room or be prepared. In the room I had (226 )it was mostly up to date but the wallpaper was peeling off in areas. I assume the whole area had some sort of damp or leak problem. Once in the room, the noise of the machines could be heard which I nearly went to change rooms, but as it was white noise and I was jet lagged it didn’t bother me that night. The cleanliness of the room was ok but I noticed that there was litter in the bathroom waste bin and behind a chair hasn’t been vacuumed. Food in restaurant was good. Overall a good experience but I can’t give it higher stars which is a shame.
Stayed 1 night in Oct 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice lobby, clean room, attentive housekeeping and friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

JULIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly with a great dinning staff
Stayed 2 nights in Oct 2024

4/10 Poor

Bianca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Love their service of the managers Leo very helpful and respectful but the property needs move work in areas need to be more fresher.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Troy

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok, not worth a second stay.
I have mixed feelings about my stay. The hotel was nice enough, it felt partially updated and clean, but it wasn't the level of comfortable luxury that I used to equate with Crowne Plaza hotels. You need a key card to access the rooms, which made it a little difficult for friends visiting (versus other hotels). The free shuttle was a nice bonus and the front desk employees were so nice! Bed was comfy. My main complaint is housekeeping. I appreciate daily service since most hotels stopped doing that after COVID, but the housekeeping lady would knock on my door until I physically unlocked it to speak with her. I used the top lock, so you could crack the door open still, and I know she could hear me yelling for her to skip service (the "do not disturb" sign was flimsy and fell off constantly). I could hear my TV at low volume outside the door, no way she didn't hear me telling her to go away. I was in bed, enjoying my privacy, and felt completely uncomfortable with her insistence. She did not give up until I got dressed and came to the door. Also, overnight, there were random beeping noises and unusual sounds (creaking noises, TV clicking, etc). I'm sure there's some explanation, but if I believed in ghosts like my mother, we would have been moving rooms or hotels! The tub drained abnormally slow, as another review mentioned, but it wasn't a problem for me since I take short showers. All in all, YMMV, but I will pick a different hotel for my next stay in Minneapolis.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024