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"Dear Hyatt Management, We would like to share our feedback from our recent 8-day stay at Hyatt Regency Chennai. The level of service exceeded our expectations, and the staff truly embodied the 5-star quality of your brand. From the beginning, we were impressed by the warmth and efficiency of the porters and bellmen who greeted us. Their speed in assisting with our luggage before check-in set a positive tone for our stay. The security screeners at the front gate were diligent while maintaining a welcoming smile, ensuring we felt safe from the moment we arrived. We’d like to particularly acknowledge a few exceptional staff members: Rajini, Vijay, and Daniel: Assisted with luggage during arrival and departure, making the process smooth. Mukesh at the front desk: His prompt assistance at 3:30 AM to confirm our flight departure time alleviated our anxiety. At the restaurant: Anand: Always ensured we felt at home, attentively meeting our needs. Soni: Her joyful and attentive service was delightful. Mukund, Biblak, Chittu, and another gentleman: Their excellent service and friendly demeanor enhanced our dining experience. On housekeeping: Akilah: Consistently maintained high standards and fast service. We were also pleased with the seamless airport transfer. A special thank you to the team for the thoughtful dessert on our last morning, which made our departure even more memorable. Thank you for your hospitality. We look forward to returning. Sincerely, Nav and Jackie"

"From the moment you step into Taj Coromandel, the impeccable hospitality sets the tone for a truly indulgent stay. The check-in experience is swift and seamless, with the courteous staff ensuring every need is met with warmth and efficiency. On arrival, a beautifully arranged welcome fruit platter awaits in the room—a thoughtful touch that adds to the hotel’s signature hospitality. The next morning, the buffet breakfast offers an impressive selection, but what truly elevates the experience is the table dining service, where select dishes are brought directly to you, ensuring comfort and exclusivity. A standout gesture is the foot soak experience on the second day—a relaxing and rejuvenating touch that embodies Taj’s dedication to guest well-being. Every interaction reflects the hotel’s commitment to personalized service, making for a truly memorable stay."

"Staff are great "

"Great facility with even better stuff."

"The hotel met standards of a 5-star hotel from an infrastructure standpoint. But what made the difference was the staff at the hotel. Right from reception, concierge, restaurants to room service the hotel staff were very courteous and helpful throughout our duration of stay and would like to thank them for making our stay super comfortable."

"We stayed here for 2 days and our experience was amazing. Staff’s behavior is great and the hotel is nice. "

"Absolutely amazing !! Had a pleasant stay at the Leela Palace. Stunning hotel with exceptional service and great staff. The breakfast buffet was excellent. Highly recommend."

"The staff is very friendly and attentive - the food and chef are excellent Property can do better if they ensure even more cleanliness and pest control in common areas - rooms are very clean "

"Our second stay in The Hilton, Chennai was as enjoyable as our first visit. Our room was spacious and comfortable. The staff were helpful and efficient. I can recommend the taxi service organised by the hotel which was perfect for our airport collection and drop-off."