Hotel J&E by Serranillo

3.0 star property
Escape to this relaxing haven where you can unwind with body treatments or indulge in delicious Mexican dishes. Enjoy convenient perks like free self parking and tour assistance.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel J&E by Serranillo

Staircase
Interior
Front of property - evening/night
Mexican cuisine
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
The price is SAR 200
SAR 237 total
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Mini-fridge
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130

What's nearby

  • Monumental Clock of Pachuca - 9 min drive
  • El Chico National Park - 10 min drive
  • Plaza Q Mall - 13 min drive
  • Hidalgo Stadium - 13 min drive
  • Las Truchas Forest - 21 min drive

Restaurants

  • ‪Pastes Real de Plateros - ‬2 min walk
  • ‪El Serranillo - ‬1 min walk
  • ‪Real del Monte - ‬6 min walk
  • ‪La Fuente - ‬6 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk

About this property

Hotel J&E by Serranillo

Property highlights
Take advantage of a terrace, laundry facilities, and a bar at Hotel J&E by Serranillo. Treat yourself to a massage, reflexology, or a facial at the onsite spa. The on-site family restaurant, restaruante el seranillo, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk, a banquet hall, and meeting rooms
Room features
All guestrooms at Hotel J&E by Serranillo feature perks such as 24-hour room service, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free offsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–noon: MXN 50.00-200.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaruante el seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (269 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Is Hotel J&E by Serranillo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel J&E by Serranillo?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel J&E by Serranillo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel J&E by Serranillo?

Check-out is at noon.

Where is Hotel J&E by Serranillo located?

Situated in Mineral del Monte, this spa hotel is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 1 mi (2 km).

Hotel J&E by Serranillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 71 reviews" "
Rating 8 - Good. 17 out of 71 reviews" "
Rating 6 - Okay. 3 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mirenal del Monte!
This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que cumple con todas mis espectativas. Recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio ,actitud amable del servicio muy atentos.El estacionamiento esta retirado del hotel y como observación deberían tener un valet parking para llevar o traer el vehículo
Stayed 3 nights in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general, solamente tuvimos dificultad pues la primera habitación no servía la lámpara principal y en la segunda habitación se atoraba la puerta del baño.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rossie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel céntrico
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato súper amable y profesional, siempre atendieron nuestras necesidades de forma amable, seguro regresaré
Stayed 2 nights in May 2024

10/10 Excellent

María Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba tranquilo, cercano al centro. Buena elección. Los autos se estacionan en la calle, pero es un muy buen lugar. El restaurante muy rica la comida y accesible el precio.
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo hizo falta mantenimiento menor, la luz del pasillo parpadea a mucho y era incómodo. La puerta del baño se traba y se batallaba con la temperatura del agua
Stayed 2 nights in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Zylver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único pero es el acceso muy reducido y pues el auto queda expuesto a algún golpe por autos que pasan, en lo que se hace el check in
Stayed 1 night in Dec 2023

8/10 Good

Alejandro, Puebla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena alternativa, solo un poco ruidoso ya que hay mucho eco en las instalaciones.
Stayed 1 night in Nov 2023

8/10 Good

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy original su estructura, diseño y decorado. Me pareció agradable y cordial el trato. Volvería a ocuparlo de regresar a Real del Monte Hgo.
Stayed 1 night in Nov 2023

10/10 Excellent

MARIA FERNANDA

Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, muy limpio, bonito, cómodo, servicio de restaurante excelente y muy rico
Stayed 1 night in Sep 2023