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"The front desk , Mr. Hwan is so helpful & very effective. He makes our stay very comfortable. The breakfast & dinner are among the best we have experienced with all the Ryokens in Japan. "

"It was a lovely visit at a place we would happily return to."

"I love that this hotel was completely different than what I expected. Upon arriving I was pleasantly surprised by the bed & breakfast style of the hotel and the nostalgic memorabilia displayed throughout the hotel as well. The staff was very informative and accommodating to my needs while speaking english. I felt right at home. The free hot chocolate was delicious which I sipped graciously in the living room after a hot soak in the private onsen. I had such a relaxing experience. I am looking forward to visiting Yufuin again and returning to this hotel! "

"Good location near train station Restaurant in train station and there is near by 24 hours Lawson "

"Very nice location and service"

"Staff are friendly and helpful. Have 2 private onsen. "

"Excellent staff and amenities!!"

"Excellent service and food"

"Good"