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"My most enjoyable hotel stay in Japan, staff is very hospitable, breakfast & dinner were excellent!"

"Very nice accommodation with great onsen. "

"The staff was outstanding!!! From Frint Desk and Bell staff to management. Sushi in the restaurant buffet - outrageously good. 5 Stars!!!!"

"We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back. "

"So close to the ski lifts, would stay again! "

"This property is excellent. The rooms are very nicely equipped, and while slightly small by US standards, they are very thoughtfully laid out. if I could find a room of similar size and layout in the states I'd book it in a heartbeat. The location is fine - about a 20 minute ride and $40 cab fare from New Chitose Airport, which is why I chose it - but there's not much accessible on foot, at least in the winter (there's farmers market right behind the hotel but I assume it's only open in the warmer seasons). "

"The Chalet was informal and very welcoming. The staff is amazing and helped us every day with dinner reservations. The onsen on site was terrific, and the breakfast was delicious. We will return!"

"Amazing hotel with a huge onsen! The breakfast buffet was very large and the dinners that we ordered at the cafe were delicious and convenient. The massage chairs were the cherry on top!"

"Spacious and very close to slopes. Tucked away at edge of Kitanomine side which made it quiet and easy to park. Kitchen had everything we needed, and there was washer/dryer. English directions for how to use everything. Would definitely stay again!"