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"First things first: the location is THE ONLY problem with this property. The facilities, cleanliness, service, dining, etc. etc. are all top notch. Frankly, I didn’t expect such a great hotel with SUPER sophisticated service in the middle of nowhere in Hokkaido. The staff are attentive, kind and polite, and there is literally nothing to complain about. While the bldg isn’t new by any means, it has been meticulously maintained. With this said, unfortunately, the location is going to be an issue if you aren’t either driving or comfortable taking taxis to go anywhere. It is not within walking distance of the transportation hubs, and the Aeon shopping mall 5 minutes away is the only commercial establishment in the area. So, you are pretty much stuck at the hotel unless you drive/take taxis. Although it is truly an amazing hotel, thus, the location can be a major drawback. As long as you are okay with its location, there won’t be a better hotel. "

"near JR and comfortable size for three person to move around. two wash basin to washing or make up. Welcoming lobby area. As expected from Hotel Nikko. "

"Nice and clean hotel with hotspring. Good location, easy to walk to restaurants. Friendly staff and helpful. The parking is next to the hotel with reasonable price. "

"Somewhat reminiscent of the The Best Exotic Marigold Hotel, owner of this hotel, Takashi made every effort to make our stay an good one. While a little spartan, the hotel was clean and warm, and the futon beds were soft and comfortable. The hotel is well situated about 7 minutes drive from the Tomamu resort. There are excellent restaurant options within 5 minutes walking distance. Takashi was very happy to drive us to the resort in the mornings. Thanks again for a great stay, Takashi! "

"Nice full breakfast included. Very close to station and central city of Obihiro. View from top was very fine."

"The staff at the counter don't seems to be able communicate effectively. We checked in quite late and we were told about dinner need reservation before specific time resulting we headed out nearby ramen shop but were not accepting anymore customer. We went back to our room and order for room service but was declined because the staff couldn't speak english. We snacked on our biscuit at the end as our dinner."

"Convenient and nice"

"Bed is too soft and no spring support. "

"Only few Onsen pools available. Dinner amd Breakfast Buffet menu don’t change much daily. Hallway is lack of fresh air."