4/10 Poor
Saurabh
Traveled with family
8 February 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misleading Kitchen Amenities & Lack of Housekeeping, but Good Breakfast
Our stay at this hotel was underwhelming due to misleading advertisements about the kitchen and a lack of basic services. While the hotel claims to offer a “fully functional kitchen,” this is far from reality. Although they provide a stove, refrigerator, and dishwasher, there are virtually no utensils—no spatula, no flat pan, and very little else to actually cook a meal. Despite multiple requests, the front desk was unable to provide even the most basic kitchenware.
Additionally, the front desk staff was uncooperative, making it difficult to resolve our concerns. Another major issue was the lack of daily housekeeping services for longer stays. If guests are paying a daily rate, they should receive daily housekeeping, yet this was not provided, which was unacceptable.
On a positive note, the hotel does offer a good breakfast, which was a highlight of our stay. The food was fresh, with a decent variety of options, making for a pleasant start to the day.
Overall, while the breakfast was enjoyable, the hotel falls short in delivering on its advertised amenities and service standards. If you’re booking with the expectation of using the kitchen or receiving daily housekeeping, you may want to reconsider your options.
Saurabh
Stayed 4 nights in Jan 2025