The experience of booking was terrible. I could not check in because I was told it was because I never paid a deposit. At no point was this presented as being required. Only after paying it over the phone was I given my check-in info. In addition, I did not see anywhere that it was a “contactless” check in, it was only after I checked the IG profile did I see someone post and mention it. When I asked a JURNY rep she said it’s in the fine print so could have been easily overlooked. When I pulled up to the place another couple was stuck at the entrance door due to the same reason of not knowing it was contactless and needing to pay by phone a deposit to get their access codes. Next my room was not ready at the check-in time. I waited 30mins outside of it for cleaning to be completed. Still, the floors were sticky, blanket had stains, the bathroom smelled like a wet dog, and there was no body soap and I therefore had to use hand soap to shower. Furthermore, the floor going into the bathroom was busted, window could not close so the evening was loud from the street noise, and the shower head was also broken. Such a terrible waste of money. Didn’t feel safe, was not relaxing and it was filthy.