Umbral, a Curio Collection by Hilton

4.5 star property
Luxury Mexico City hotel in Historic Center with bars

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated, desk
Suite, 1 Bedroom, Balcony | Living area | 42-inch LCD TV with cable channels, TV, pay movies
Outdoor pool
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Gym
The price is SAR 660
SAR 789 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 Queen Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Indoor Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Indoor Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000

What's nearby

  • Metropolitan Cathedral - 6 min walk
  • Zócalo - 7 min walk
  • Palacio de Bellas Artes - 10 min walk
  • Alameda Central - 12 min walk
  • Paseo de la Reforma - 4 min drive

Getting around

  • Zocalo Station - 7 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Centro Histórico - ‬1 min walk
  • ‪El Café Palacio - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pirates Burgers - ‬2 min walk

About this property

Umbral, a Curio Collection by Hilton

Luxury hotel near Zócalo
Close to Palacio de Bellas Artes and Alameda Central, Umbral, a Curio Collection by Hilton provides a rooftop terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site restaurant, Terraza Umbral Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), an elevator, and smoke-free premises
  • Multilingual staff, a banquet hall, and a front-desk safe
  • Concierge services, luggage storage, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 59 individually decorated rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like separate sitting areas and safes.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.00 per 24-hour period)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Terraza Umbral Restaurant
  • Terraza Umbral Bar

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (19600 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Couples dining
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
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Umbral, a Curio Collection by Hilton Hotel Mexico City

Frequently asked questions

Does Umbral, a Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Umbral, a Curio Collection by Hilton pet-friendly?

Yes, Umbral, a Curio Collection by Hilton allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 50.00 per day and a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Umbral, a Curio Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 60 (subject to availability).

What time is check-out at Umbral, a Curio Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Umbral, a Curio Collection by Hilton located?

Located in Historic Center, this luxury hotel is within a 10-minute walk of Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is 7 minutes by foot and Isabel la Catolica Station is 8 minutes.

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 272 reviews" "
Rating 8 - Good. 41 out of 272 reviews" "
Rating 6 - Okay. 9 out of 272 reviews" "
Rating 4 - Poor. 10 out of 272 reviews" "
Rating 2 - Terrible. 8 out of 272 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel centrally located with friendliest staff can’t say enough job well done Umbral great stay thank you also loved Mexico City
Stayed 5 nights in Dec 2024

10/10 Excellent

raul

Traveled with family
Liked: Amenities
great place to stay , friendly , hellpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Yesenia

Stayed 4 nights in Nov 2024

6/10 Okay

Julie Michelle

Stayed 7 nights in Oct 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Oya, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees was very friendly . Room was cold first night but they gave us heater .
Stayed 3 nights in Nov 2024

10/10 Excellent

Aigerim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed staying in Umbral, this boutique hotel by Hilton has a great location, nice interior and great staff. The only thing was the sounds from turning on or off water and A/C. I guess it’s because of the old pipes.
Stayed 3 nights in Nov 2024

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property is in great shape and great service and love the aesthetics of the design. Paxia restaurant was a nice surprise. Great food and service. Jacuzzi was not hot enough and lighting in the rooms is a bit too dim for me - especially bathroom vanity. 4 nights was a tough go without brighter lighting.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Marwen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait (hôtel propre et agréable et personnel sympathique) sauf le bruit des sirènes la nuit car nous y étions avec notre bébé. La chambre donnait sur la rue peut-être que de l'autre côté c'est moins bruyant...
Stayed 7 nights in Nov 2024

10/10 Excellent

Cody

Stayed 1 night in Oct 2024

2/10 Terrible

Benjamin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pretty horrible experience. Our room was next to the elevator, and there was banging on the wall every 1-3 minutes from 5am through 1am that sounded like a bowling alley. The hotel was full so we couldn't be transferred to another room. This meant we did not get sleep for 3 nights and our trip was essentially ruined, as we walked around the city like zombies. When I called the front desk to inquire, the staff member was very rude and told me to write down the feedback on the noise for them ... when I spoke with the General Manager, Nohemi, she addressed the noise and clarified that they were aware the elevator is making disturbing noise. She suggested that the technicians weren't able to come to the building for several days to fix it. I'm not entirely certain that the noise could be fixed, and suspect that they are aware certain rooms experience this noise but they are prepared to respond to complaints as they occur. If the elevator was making a noise like this due to issues, they should have shut the elevator down but the elevator continued to operate throughout the stay. Beyond the elevator issues, the rooftop staff was frankly abhorrent. We visited the rooftop twice during peak hours, and it was empty. The staff was sitting around in banquets with their noses in their phones and didn't even lift their heads to acknowledge or greet us. We walked around the entire space hoping to get some attention, yet no one made the slightest effort to tend to our needs. DO STAY HERE
Stayed 3 nights in Nov 2024

8/10 Good

Nimesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
Stayed 5 nights in Nov 2024

10/10 Excellent

Joaquin, Daly City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jaanai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars for Erik the concierge
Stayed 5 nights in Oct 2024

10/10 Excellent

Yetza

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Dark Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property only issue the hot tub was not hot and the pool was in the dining area
Stayed 7 nights in Oct 2024

10/10 Excellent

John, Etobicoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent friendly and helpful staff and service
Stayed 9 nights in Oct 2024

10/10 Excellent

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the incredible hospitality of the hotel, staff was very welcoming.
Stayed 3 nights in Oct 2024

4/10 Poor

Silvia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our restroom did not work, we had to call everyday for them to check/fix. Got moved on our last night to different room. There is no parking and it is very loud. You can hear all the traffic inside your room. Staff is not friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott, Munster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay.
Stayed 5 nights in Oct 2024